Responsible for identifying, collecting, analyzing, and maintaining data to evaluate issues that support prospective business decisions. Coordinate projects for senior management.
Research, analyze, identify, and evaluate data from assigned problems to evaluate existing and potential trends and issues.
Possess and maintain a comprehensive understanding and knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies.
Assist in the management and monitoring of multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters.
Communicate results of analysis to management via reports/presentations and assist management in implementing programs that provide solutions.
Recommend, communicate, and implement solutions to identified problems/root cause of issues.
Provide expertise and guidance to unit and corporate staff as required.
Represent and participate in group or committee discussions.
"Qualifications"
Bachelor's Degree in Business Administration, Economics, Health Care, Information Systems, Statistics or other related field is required. Master's Degree in related field preferred.
Four (4) or more years of experience in related field required.
Strong communication skills are required to understand, interpret, and communicate ideas.
Strong knowledge and use of existing software packages (PowerPoint, Excel, Word, etc).
Working knowledge of data languages such as SAS or SQL.
Strong analytical, organizational, planning and problem solving skills.
Ability to effectively interface with employees at all levels.
Understand and apply statistical inference.
Other related skills and/or abilities may be required to perform this job.
Department Information
Experience with serving as a liaison between the business community and the IT organization to provide technical solutions required for the achievement of business goals.
Experience with supporting Operational areas, Issue Management with Vendor engagement, Claims, Membership etc.
Utilize data analytics and extensive business knowledge to research, analyze, identify, and evaluate data from identified problems and compile metrics.
Participate in project planning processes and facilitate working sessions with various internal/external business teams.
Ability to validate and troubleshoot IT test results via application of documented business rules.
Data-oriented, process-oriented, and cross-functional collaborative approach to troubleshooting issues. Experience with identifying and communicating business needs and translate business requirements into technical system and functional specifications.
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
