The Residential Program Technician works under the direction of the Program Supervisor, Assistant Supervisor and Lead Program Technician. The Program Technician is responsible for completing all duties and activities assigned by Supervisory staff. Positive interaction with consumers and co-workers in all program areas is required.
It is the responsibility of the Program Technician to meet the physical, safety, emotional, intellectual and social needs of each resident and to provide the services specified in the resident’s IPOS.
- To follow all I.M.P.A.C.T. and regulatory agency policies and procedures.
- Attend all mandatory staff meetings.
- Complete all paperwork/documentation on computer or hand written required by I.M.P.A.C.T. and all regulatory agencies correctly, readable and on time.
- Report any change in consumer or program needs by completing appropriate documentation and notifying supervisor for all irregular changes.
- To ensure the resident’s personal safety by following all safety rules during any resident activity.
- To perform housekeeping tasks to maintain the facility in a clean, safe and healthy condition.
- Prepare and cook meals according to written menus and recipes.
? Consumer Services
- Report any suspected consumer abuse and/or neglect immediately to your direct Supervisor.
- Ensure the rights of the consumer are upheld at all times.
- To serve as an advocate for the resident as long as he/she remains placed at the home.
- The Program Technician is responsible for the consumer’s activities of daily living, which may include but not be limited to bathing, feeding, dressing, personal hygiene and toileting.
- Administer medications to each resident as ordered by the physician, using the procedure taught by I.M.P.A.C.T.
- To assist the consumer with community integration, which may include outings, developing/maintaining outside friendships or Agency sponsored activities.
- To monitor and complete programs for each resident as directed in their individual plan of service (IPOS). This may include dealing with challenging behaviors such as verbal and physical aggressions.
• Make recommendations concerning client goals by becoming involved with Person Centered Planning, self-advocacy and self-determination
- Business needs may at times make the following conditions mandatory: overtime, work at another agency home, or adjustments in current work schedule. Employees are expected to work overtime when scheduled or requested by the employer. This is a condition of employment.
- To report any problems or concerns to the immediate Supervisor.
- To promote an atmosphere in the consumer’s home that is positive, cooperative, and secure. Avoid rumors, gossip, bringing personal business into the workplace that may negatively affect the consumer.
- Follow all Agency health and safety policies and procedures.
Be respectful and sensitive of all staff and consumer’s cultural differences including but not limited to; weight, age, sex, religion, sexual orientation or race.
Complete 100%Training Toolbox.
- Complete new employee orientation and Agency training within required time frames.
• Attend selected trainings which are of benefit to the Agency and/or home.
- To inform the immediate Supervisor of any employee and/or resident status changes.
- To keep the immediate Supervisor informed about pertinent issues related to residents' progress/needs, facility maintenance, staffing concerns, policy violations and/or any other areas.
- Perform other activities within the established Agency policy as assigned by the supervisor.
- Each client/consumer has a right to confidentiality. In accepting employment at an I.M.P.A.C.T. facility, an employee is placed in a position of trust in regard to information regarding the clients/consumers. Employees must constantly be aware of the confidential nature of all information regarding the clients/consumers and any data pertaining to their care and treatment.
All reports, records, and data are confidential including those which pertain to testing, care, treatment, reporting, and research associated with the serious communicable diseases or infection If anyone contacts an employee about a client/consumer for whom this section might be applicable, he/she must immediately direct the person to the Executive Director.
Information concerning the client/consumers or staff person is not to be discussed outside the facility. Information concerning the clients/consumers or staff person should not be released, whether written or oral to any individual or agency without written consent of the consumer
ANY BREACH OF CONFIDENTIALITY MAY RESULT IN DISMISSAL.