Summary:
The Project Manager is responsible for the facilitation of process improvement initiatives, project implementation, and project management in the Quality and Risk Department including but not limited to contract management, operational improvements, program development, Service and Quality improvement projects. Promotes teamwork between participants in projects. Maintain projects schedule including timelines. Working with the Hospital General Counsel and administration, facilitates the project planning process (may include planning work group facilitation) to achieve optimized project plan. Conduct reviews of assigned projects to ensure budget, scope, schedule and quality expectations are achievable and executed efficiently.
Essential Job Responsibilities:
- Assemble project plans, team and work assignments, directing and monitoring work efforts, identifying resource needs, performing quality and contract review, and escalating functional, quality and timeline issues appropriately.
- Make necessary adjustments to schedules and tasks to accommodate operational needs.
- Monitor and manage the entire project lifecycle, contracts , and business agreements and takes necessary steps to ensure that Hospital standards, and applicable legal, regulatory and accreditation standards are met.
- Conducts regular project update meetings and contract review with key stakeholders involved to ensure project timeline and the execution of contract and business agreement terms will be met.
- Delegating tasks on projects to employees.
- Maintains an up to date master project/schedule.
- Assists General Counsel by drafting initial Contracts/Agreements
- Identify and implement effective and efficient processes to streamline current contract management procedures, including the process of distributing, educating, retiring, and renewing all contracts and business agreements.
- Maintains comprehensive and secure filing system and software computer database for all contracts and documents.
- Identifies additional contractual needs of the organization in collaboration with General Counsel, Quality and Risk Department and other Department leaders.
- Communicates with executive leadership to keep projects and contracts aligned with organizational goals and legal and regulatory requirements.
- Serve a critical role as liaison and facilitate meetings between project stakeholders, Quality and Risk Department and General Counsel; complete and maintain documentation for projects and deliverables.
- Collect, organize, interpret data and prepare legal and contractual reports for organization and leadership
- Provide consultation and advice across the MFB Network as required to support understanding of legal research and contract management
- Participate in long-range planning for program/project implementation. Anticipate challenges and barriers to successful project outcomes.
- Present a high level of professionalism and maintain confidentiality appropriate for a large corporate environment.
- Communicate articulately and comprehend written and verbal communications.
- Leadership Must-Haves will be followed for patient and staff interactions:
- Rounding
- Thank You Notes
- Employee Selection/Peer Interviewing
- Key Words at Key Times
- AIDET + Promise
- Standards of Behavior
- Additional duties and responsibilities as assigned by your department
Essential Job Qualifications (Knowledge, Education and Training Requirements):
- Minimum Bachelor's Degree in Business Administration, Healthcare Administration, or relevant work experience. A Paralegal certificate is also desired.
- Strong customer service related skills
- 3-5 years of experience as a paralegal in a healthcare environment or comparable position or in a relative field is preferred. This experience must include management of contract systems and independent preparation of both simple and complex legal documents, general correspondence, briefs and/or contracts.
- Ability to multi-task and handle conflicting deadlines
- Ability to collaborate with staff across all levels of the organization
- Detail oriented with good organizational and retention skills
- Strong analytical and technical skills with the ability to make decisions independently and in accordance with established policies, legal and/ or regulatory requirements.
- Strong oral and written communication skills
- Physical Demands:
- Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time)
- Able to lift, carry, push, pull, up to 10 pounds occasionally
- Able to sit for most of the time, but may involve brief periods of time involving walking or standing
- Able to use keyboard frequently (1/3 to 2/3 of the time)
Other Qualifications:
- JD or Master's Degree in Business Administration or Healthcare Administration.
- Flexibility, entrepreneurial mindset, and creativity
- Autonomous decision making
- Work group facilitation skills
- High level of influence skills
- Project Management Certification
- Lean or Six Sigma Training