floor support and customer service through use of the organization’s Guiding Principles. Required to work independently as well as with effective direction and support for other staff members, volunteers, and vendors.
As Meijer Gardens grows their hospitality business, the functions of this position will be to assist in all areas of the Hospitality Department. As business grows, job functions will become more defined.
Essential Functions:
•Follow operating procedures established by Chef and Café Manager
•Open and close café dining room
•Greet guests and prepare food orders quickly and efficiently per recipes
•Maintain portion controls and quality standards
•Rotate inventory, monitor product expiration, and stock supplies
•Operate cash register and balance tills and paperwork
•Clear dining room and check on guests’ experience, addressing any needs, and offering help
•Maintain Health Department Standards
•Maintain clean work areas, equipment, and dining room per established standard operatingprocedures.
•Create daily signage for café menu
•Assist with emailing entire staff the soups and daily special using the established format given
•Contribute to a positive team approach by supporting both front of the house service team and backof the house culinary team
•Assist Cafe Manager and Service Lead with organizational communications and updateCommunications Board in their absence.
•Assist Cafe Manager and Service Lead with daily station assignments and execute this task in theirabsence.
•Assist in training new hires using established training procedures.
•Coordinate and prepare tour group meals
•Assist with maintaining thorough communications within the department
Organizational Expectations:
•Embrace and adhere to Meijer Gardens’ mission, brand statement, operating model, policies,procedures, and guiding principles with a strong emphasis on professional behavior and thetreatment of others with dignity and respect.
•Embrace the fact we are a non-profit institution that serves the public and that you will work with abroad and diverse group of employees, volunteers, members, and guests.
•A flexible and collaborative culture is important. Other duties may be assigned within thedepartment as well as across the organization.
