Exela Technologies is looking to fill Office Services / Hospitality in Troy, MI. The shift for this position will be 7:30AM-4:30PM, working Monday - Friday.
In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry. With a strong attention to detail, this role will facilitate a variety of hospitality tasks to ensure high levels of customer service in a fast paced environment.
A Customer Service Associate's daily tasks will involve:
*Hospitality tasks
*Stocking the break area with refreshments and general supplies
*Making coffee first thing in the morning and throughout the day
*Monitoring the area throughout the day to keep it clean
*Clean out the coffee pots at the end of the day
*Collecting weekly headcount
*Communicating and posting conference schedule
*Setting up and breaking down conferences and lunches
*Maintain a clean work and break area
*Tracking condiment levels and expiration dates
*Clean out microwaves and coffee pots on a schedule
*Stock Room Inventory
*Take inventory of supply closets
*Identifying when new supplies need to be ordered
*Straightening closets and keeping them orderly
*Receiving shipments of materials and stocking shelves
*Stock materials for conferences (supplies, pens, pads, water bottles)
*Clean up rooms and kitchens
*Put away materials
*Back up Receptionist for breaks and lunches.
The following is required:
*Minimum of 6 months customer service related experience
*Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint)
*High school diploma or equivalent (GED) required
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.