OST is seeking two professional, driven, high-energy, and upbeat people to support our Professional Services Organization. In this role, you will work independently and handle a wide range of administrative and support-related tasks. You will need to be a problem solver, have extraordinary interpersonal skills, be extremely organized, and approach every interaction with “how can I help?”.
Essential Responsibilities
- Provide administrative support to the leaders of the Professional Services Organization to support day-to-day operations for their teams and initiatives.
- Comprehensive calendar management: Manage daily calendars, showing flexibility and problem-solving abilities to adjust and prioritize schedules.
- Meeting organization: Scheduling, preparation, produce meaningful notes/reports from those meetings and provide follow-up on deliverables/outcomes.
- Partner with team to build efficiencies within the team and improve alignment and communication.
- Handle expense and time entry approvals and provide reporting as needed to measure how we are performing.
- Coordinate travel as requested.
- Assist with project coordination within the team.
- Assist/coordinate new employees onto the team.
- Handle and maintain confidential and sensitive information.
- Provide backup support for front desk coverage.
- Be an engaged member of the Administrative Support Team helping build the support function at OST.
Required Skills and Experience
- Proven experience as an Administrative Assistant (or similar role), experience in a consulting environment a plus.
- Strong written and verbal communication skills with high attention to detail.
- Excellent organizational skills with the ability to handle multiple tasks and workload.
- Ability to handle sensitive information with tact and integrity – must consistently use good judgment and discretion.
- Positive attitude, engaged teammate, highly motivated with a can-do approach.
- Experienced in calendar management, scheduling, travel, coordination, etc.
- Consulting and/or service skills, including comfort in client-facing situations.
- Strong computer skills, including Microsoft Outlook, Word, Excel, and PowerPoint required; Experience with ChangePoint a plus.
- Comfortable in an environment where there is ambiguity and constant change.
About OST
OST is an integrated, cross-functional business technology firm bringing together strategy & insights, digital experiences, connected solutions, hybrid IT, and enterprise-managed services as we work alongside clients to optimize and grow their businesses. With offices located in Grand Rapids, Detroit, Minneapolis, and London, the digital consultancy at OST, engage in ways that make the most sense and yield the best results. Our customers include global Fortune 2000 companies to funded startups. This is all wrapped in a friendly, flexible, people-centered culture. OST has been recognized in Inc. Magazine’s 5,000’s Fastest-Growing Private Companies, CRN’s Tech Elite 250, and as a National Best & Brightest Company to Work For.
OST is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.
