Previous experience is not required but certain skills are important: ability to juggle many things going on at once without losing your cool, ability to work in a fast-pace but highly detailed environment, ability to work with computer systems, excellent written and verbal communication skills. Bi-lingual in any language is also helpful but not required. Most important is a person that has respect and genuine care for all people, that can be business-like and efficient while still being pleasant and welcoming.