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About Goodwill Industries of Greater Grand Rapids

Store Manager

Job Code Number

8555575

Job Description

Oversee the behavior of all hourly personnel, and be responsible for operating a safe, clean, and friendly place of business.
To act in a leadership capacity demonstrating professional behavior and decision making, effective interpersonal communication skills, and setting an example for all Goodwill staff.
Meet all store sales and production goals.
Provide excellent customer service, including greeting and assisting customer and donors promptly.
Responsible for developing annual budgets and store operating plans.
On a regular basis read, understand and analyze store reports.
Responsible for maintaining a store standard of cleanliness, organization, physical repair and safe place of business.
Accurately complete the daily, weekly and monthly reports on time.
Assist in maintaining daily and weekly cash handling and banking procedures.
Maintain merchandising standards in stocking and re-sets, following sizing, categorizing and pricing guidelines. Maintain all backroom operating standards.
Contribute as much as possible to the development and character of staff and perform written employee evaluations.
Implement and enforce store procedures and Goodwill policy on a day-to-day basis.
Perform administrative and clerical duties of store operations as necessary.
Responsible for fulfilling all frontline staff duties as needed
Adhere to established store hours and check security of building upon opening and closing. Ensure store safety and security.
Ensure full completion of staff training and support opportunities for cross training for all staff.
Follow Goodwill safety practices.
Comply with Goodwill attendance and punctuality standards of behavior.
Effectively communicate the mission of Goodwill to customers and donors.
Promote and support Goodwill activities and initiatives

Additional Requirements

Bachelor’s Degree or two years of college preferred with extraordinary managerial experience in lieu of a bachelor’s degree. Some front-line retail and managerial experience also required. Must have valid Driver’s License as well as reliable personal transportation (personal vehicle).

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Job Summary

Organization

Goodwill Industries of Greater Grand Rapids View Profile

Employer Website

Location

Grand Rapids, Michigan 49546

Job Code Number

8555575

Positions Available

Expiration Date

5/17/2021

O*NET Code

41-1011.00

O*NET Occupation

First-Line Supervisors of Retail Sales Workers

Salary

$45,000.00/yr

Pay Range

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Store Manager

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