The Project Manager (PM) owns the fulfillment of assigned projects, exceeding the expectations of the customer and ensuring profit protection. This involves leading through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the Dew-El team. The PM oversees all tasks, critical dates, client relations, performance quality, budget, and project administration for each assigned project.
ESSENTIAL RESPONSIBILITIES
Project Planning, Coordination and Management
- Work collaboratively with Dew-El Team to deliver exceptional customer journey
- Direct, coordinate and manage tasks, assignments and completion for entire studio and project team.
- Coordinate with Dew-El team, to develop work plans, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals
- Review project site, plans and product specifications
- Provide a single point of contact for, and coordinates with, client and all third-party firms
Project Administration
- Maintain detailed project documentation, including documentation of key project decisions and customer/project request/revisions
- Provide timely, formal written communications throughout project to client, third parties and Dew-El project team
- Manage accurate and detailed record keeping, including receiving documentation, contract adherence, sign-offs and approvals, and key decision records.
Project/Installation Implementation
- Coordinate planning, scheduling and managing installations and third-party installation companies
- Work collaboratively with Dew-El Team to deliver exceptional customer journey
- Supervise site installation, including performance of work, installation administration and timeliness of task completion
- Keep current with ERP database, all acknowledgments and estimated delivery dates, engaging in continuous follow-up and expediting with freight suppliers and factories
- Coordinate freight costs while meeting delivery schedule
- Weekly review of open projects and Unbooked Sales Report – all forecasted dates must be current
- Ensure all proof of delivery documents and field paperwork are submitted in a timely manner
EVERY PERSON WORKING FOR KEY
(including those already working)
$80 weekly bonus
for working 40 hours in a week without missing any time
PLUS an additional bonus of
$300 when they get hired in to our client