A Mary Free Bed Armed Security Officer, working individually and as part of a team, guards, patrols (on foot or in a vehicle), monitors premises, facilities and other areas to prevent theft, violence, and infractions of rules. Secures facility and protects facility in case of fires, natural disasters, or other hazardous events.
While working at the Control Desk, the security officer will relay all incoming, outgoing and inter-departmental telephone calls appropriately and as quickly as possible. Receives vendors, guests and staff, ascertains their needs, and directs them accordingly. Can handle all emergency situations with confidence and controlled emotions.
An Armed Security Officer can make sound decisions while using technical, physical and customer service skills to ensure a safe and peaceful environment for patients, visitors and staff. A MFB Security Officer provides exceptional customer service to everyone in the facility by exuding warmth, genuine care, and taking pride and joy in this role. Mary Free Bed stands apart from other organizations by the unique combination of:
Essential Job Qualifications (Knowledge, Education, and Training Requirements):
- Must be a minimum of 21 years of age to operate a firearm, required by law.
- High school diploma or GED
- Must, within six months of hire, become a Certified Healthcare Security Officer (CHSO) through the IAHSS.
- Must successfully complete a Bluestone Psych evaluation prior to becoming an Armed Security Officer.
- Must, within 90-day training period, become certified in Basic Life Support (BLS) through American Heath Association and First Aid.
- Have a current/valid State of Michigan Concealed Pistol License or eligible to obtain one within 90 days of employment, which will allow for the officer to carry a conducted electrical weapon (i.e. Taser) as well as operate a motor vehicle while armed.
- Customer service experience (Health Care industry preferred).
- Ability to work flexible schedules and extended hours as needed.
- Must have a valid State of Michigan driver's license.
- Must have and maintain a driving record with no Operating While Intoxicated (OWI) or Operating While Visibly Impaired (OWVI) infractions and 4 points or less (to meet company fleet insurance requirements).
- Must demonstrate critical thinking and problem-solving skills
- Must have ability to manage multiple priorities and multi-task.
- Ability to work in inclement weather (hot, cold, rain, snow, etc.) for an entire shift. Note: Shifts will not be cancelled due to inclement weather and all employees will be required to attend their scheduled shifts and maintain a high quality of work despite weather conditions
- Ability to speak, read and write standard English language; to read and comprehend simple instructions, short correspondence and memos; to write simple correspondence.
- Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form.
- Must be able to understand 24 hour and military time systems
- Physical Demands:
- Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances.
- Must be able to occasionally lift and/or move irregularly shaped objects such as patient belonging, wheelchairs, other adaptive equipment and/or mechanical devises up to 50 pounds (and occasionally up to 75 pounds).
- Ability to stand or walk for long periods of time.
- Ability to sit for long periods of time up to four (4) hours per day while remaining alert and maintaining a high level of professionalism and situational awareness.
- Ability to remain at post for extended periods of time with patient(s) who are acting-out or have diminished impulse control, while staying alert and maintaining the highest level of professionalism and situational awareness.
- Ability to enter and exit vehicles of all types several times per day
- Ability to drive for outings and other hospital activities with staff or patients for both short and long-distance trips of up to three (3) hours each way while remaining alert and maintaining a high level of professionalism, situational awareness and decision-making abilities.
- Specific vision abilities required by the job include 20/20 corrected vision, close vision, distance vision, color vision, peripheral vision, dept perception, and the ability to adjust focus on both eyes.
- Must be able to complete Pressure Point Control Tactics (PPCT) as well as Oleoresin Capsicum (OC) training and demonstrate proficiency regularly as required. NOTE: Voluntary OC exposure is required.
- Functional hearing abilities (both ears) for communications from a two-way handheld radio with an over-the-ear speaker system, cellular phone or other telephonic devices and PA speakers.
- Ability to regularly run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
Preferred Job Qualifications:
- Bilingual
- Competent with computers and with Microsoft Office Suite software (i.e. Outlook, Word, Excel, Access, etc.)
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
