Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.
Responsibilities
Dematic is currently searching for a Corporate IT Applications Engineer to join our growing Information Technology team in Atlanta, GA; Grand Rapids, MI; or any of our other Dematic Regional Offices. This role reports to the IT Manager, Enterprise Applications. The primary responsibilities for this individual would be to support software applications & integrations working within a global integrated IT environment. This is an attractive position for someone with a passion for supporting IT applications, has strong business acumen to work with our user communities at all levels, and who is excited about the opportunity to wear multiple hats in a highly visible setting.
Essential Role and Responsibilities
Drive application direction, development and enhancements in alignment with Dematic IT application landscape roadmap, business requirements, support strategy, KION Group IT security standards
Contribute and support strategic/technical evaluation of software application capabilities and validity in Dematic IT roadmap on an ongoing basis
Participate in the Global IT Change Control Board to review and/or present requests for modifications related to applications and/or related infrastructure dependencies.
As a system administrator, expert for your application(s), you will be responsible for your application environment(s) and quality design, maintenance and release process including:
Production and non-production environment(s)
Configuration, Coding, validation and release
Integrations, relational data modelling as appropriate
Data integrity/cleansing
User Community engagement, acceptance testing
Work closely with technical teams to enhance quality of existing applications
Train first level support teams as appropriate, responsible for escalations and customer inquiries- technical issues.
Preparation of documentation for deliverables, ensure appropriate prioritization, status reporting, escalation and closure of outstanding issues.
Create software usage procedures, processes and standards
Qualifications
Qualification Requirements
Bachelors degree, preferably in Business Administration, Computer Science, or a related field.
Typically, 5 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable.
5 years experience administrating Wrike
Experience in JavaScript, Python, SQL, VB coding languages
Experience in Six Sigma or Lean Training, with a track record for execution on lean strategy preferred.
Expert in Data Management, relational database structures, data / system integration
Considerable knowledge of the preparation and presentation of dashboards / reports containing project delivery elements and operating metrics.
Strong organizational, multi-tasking and interpersonal skills.
Superior written, verbal and presentation skills.
Customer service orientated.
Exceptional leadership, relationship development and influencing skills.
Ability to analyze and interpret critical path, draw conclusions and prepare clear and concise analyses and recommendations.
ITIL or similar certifications preferred.
PMP certification preferred.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
