DescriptionPosition Goals:
Manage residential loan applications through internal portfolio deals and walk-in customers. Interact with customers and public in a manner that will enhance marketing.
Essential Duties and Responsibilities:
1. Mortgage representative to walk-in customers providing exemplary customer service.
2. Interview loan applicants to collect and analyze financial data to determine the merits of the specific loan request.
3. Establish and negotiate terms under which credit will be extended, including costs, repayment method, repayment schedule, escrow accounts, workout situations and portfolio refinancing loans.
4. Assist customers with mortgage servicing questions related to payment postings, escrow issues, etc.
5. Support the credit control department by assisting with the restructuring or modification of past due portfolio mortgage loans.
6. Advise customers concerning financial matters.
7. Participate in community affairs to increase the Bank’s visibility and enhance new business opportunities.
8. Maintain the public reputation of bank and corporation.
Position Requirements:
Education - Up to eighteen (18) months of specialized training beyond high school in a related field.
Experience - Over one (1) through three (3) years of mortgage lending, consumer lending or related experience.
Education
Technical/other training (required)
Experience
Over one (1) through three (3) years of mortgage lending, consumer lending or related experience. (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
First Merchants Bank is an Equal Opportunity Employer and E-Verify participant (M/F/D/V).
