Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are
unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged
according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and
concerns; and promoting the company's products and services.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling
merchandise; and correcting and reporting unsafe situations to facility management.
Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing
member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing
cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and
concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with
transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;
and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other
business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and
recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
