Job Summary
The Operations Processor position is crucial to timely and accurate application, monitoring, and balancing of repayments to Warehouse Lines of Credit. The position involves interacting with Troy Funding personnel to monitor Flagstar purchases, transmission of batches, populating purchase amounts to the Warloc database, investigating differences, and balancing Warloc data to Mortrac batch lists. Receives and applies wire and other payments in Warloc (includes matching with investor purchase advises), balancing to supporting wire and other information. Responsible for preparing and distributing daily reports and journal vouchers. Monitors NSF/UCF transactions, including SWMII batch processing and related exception items. Assists as necessary with month-end reports, returned wires, and customer communications (primarily related to repayments and line activity reports). Ability to work in a team environment and take ownership interest in your job along with a willingness to t ake direction from others are key to working successfully in this department due to daily deadlines and workloads.
Job Responsibilities:
* 1 year experience in an office environment and/or customer service oriented position comparable education (Bachelor's Degree)
* Proficient with computers and technology, Microsoft Excel experience preferred.
* Excellent follow up and organizational skills
* Proactive and recognizes priorities, adjusting workflow appropriately
* Ability to work in a team environment and provide support to colleagues as needed
* Demonstrated ability to work independently and proven attention to detail
* Experience in an office environment, working with numbers, and bookkeeping / accounting entries beneficial.
* Demonstrated ability to nimbly transition through multiple tasks
* Excellent listening, verbal and written communication skills
* Knowledge of the mortgage industry, preferred.
