Job Summary
Flagstar Bank is seeking an individual to join our Special Loans department as an MERS (Mortgage Electronic Registration System) / e-Registry Senior Analyst.
This position is responsible for working directly with the staff and setting an example on how to work effectively.
Knowledgeable with MERSCorp guidelines including MERS e-Registry. Correspond with business units whose processes includes MERS, Sub-Servicing and Vendor Liaison, Support Monthly Quality Control Testing, Bi-weekly reporting to National Sales regarding Third Party Originations and Correspondent loans and Coordinate Data and Document Reviews.
Candidate should show initiative, be willing to interact with external and internal customers and have a passion for learning.
Job Responsibilities:
* 20% of time Responsible for coaching and facilitating in the team daily task
* 20% of time Responsible for identifying areas for individual or team improvement, provide resources, huddles and one on one communication
* 15% of time Responsible for demonstrating proficiency while reconciling all reports
* 15% of time Responsible for ensuring the team work flow is prioritized and incorporate cross training on all job functions / participating in special projects
* 15% of time Responsible for creating and reviewing reports from MSP and Passport for data accuracy, and detect possible issue trends. Make corrections when necessary to comply with documented guidelines
* 15% of time Responsible for ensuring exceptions are researched and resolved within the time frame set by the department guidelines
* Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.
Job Requirements:
* HS Diploma, GED or Foreign Equivalent Required
* Specialized Training: Black Knight Mortgage Servicing Platform preferred
* 3-5 years mortgage servicing experience
* Audit minded, team building skills, supervisory experience with minimum staff level of three
* Microsoft excel, access, power-point intermediate level, ability to perform v-lookup