Job id : R-8099-Lansing
Key Responsibilities
- Independently consults with external clients and participates in all stages of the Workday project lifecycle, from planning and design phases through testing and deployment for Workday HCM and/or Financials application by developing solutions to complex problems/projects across multiple domains or clients.
- Effectively leads small to large client deliverables from start to finish across multiple, concurrent projects utilizing Alight’s quality standards and consulting methodology.
- Integrates with other areas across Alight and functions to provide a complete solution.
- Consults on impact of decisions to operating post-implementation and downstream systems.
- Listens to client request, assesses actual client need, provides subject matter expertise, proposes alternatives, and recommends solution(s). Depending on scope of project, may coach team members to execute same.
- Frequently discusses, and can articulate to clients, lessons learned from previous client experience, Workday best practices as well as Alight's Point of View. Depending on scope of project, may coach team members to execute same.
- Proactively identifies trouble spots for client and recommends solutions.
- Significantly contributes to the development of internal resources via mentoring, coaching, and directing work.
- Develops working relationships with other members of project team and management as well as external clients. Shares knowledge and information through regular communications and facilitation.
Knowledge, Education, Certification, Skills & Technical Proficiencies
- Bachelor’s Degree or equivalent in technical, business, analytics, or financial discipline
- Workday certification as well as on-going successful re-certification is a requirement of the role
- Proven consultative skills to guide client and internal discussions to agreement of solutions in a timely manner
- Strong communication skills including the ability to synthesize information into clear, concise messages
- Recognizes and tackles difficult conversations proactively. Strong soft skills that facilitate resolution and win-win approach
- Experience implementing complex, practical business solutions under multiple deadlines
- Ability to work in a fast-paced environment and to adapt to frequent change
- Proven experience working creatively and analytically in a dynamic environment
- Demonstrated advanced experience with Excel and PowerPoint
- Demonstrated commitment and achievement to delivery excellence and client satisfaction
Work Experience
- 4-5 years relevant work experience required
- Reporting experience required
- 2+ years of Workday experience preferred
- 1-2 years of leading work through others
- Previous consulting experience preferred either as an internal consultant or with a consulting/software organization
- Experience defining system requirements and implementing practical business solutions under multiple deadlines
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
