Knowledge, Skills, and Abilities:
- Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
- Knowledge of Social Services practices.
- Knowledge of the development, preparation, and control of budgets.
- Knowledge of managerial and statistical analysis techniques and reporting procedures.
- Skill in operating various word-processing and database software programs.
- Skill in treating patients with tact, courtesy, and respect.
- Skill in preparing, reviewing and analyzing operational and financial reports.
- Skill in supervising, training and evaluating assigned staff.
- Ability to investigate and analyze information and to draw conclusions.
- Ability to react quickly and make effective decisions in an emergency situation.
- Ability to maintain confidentiality.
- Ability to work a varied schedule, including weekends and evenings.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Ability to communicate efficiently and effectively both verbally and in writing.
- Ability to handle multiple tasks and meet deadlines.
- Ability to exercise independent judgment.
- Ability to maintain quality, safety, and/or infection control standards.
Physical Demands:
- Frequent use of hands, wrists, fingers associated with computer equipment.
- Required to stand, sit and walk for extended periods of time.
- Occasionally stoop, kneel, crouch or crawl.
- Normal visual acuity, ability to talk and hear.
- Occasionally lift and/or move up to 20 pounds.
Work Environment:
- Normal office environment.
- Extended hours and irregular shifts may be required.