IT Network Technician
•Requisition Number:3846
•Position Type:Full-Time Regular
•Relocation Provided:No
•Department:Information Technology - L0021 (Indirect)
•Location:Sterling Heights Complex (LSHC)
•Education Required:College Diploma
•Experience Required:3 - 5 Years
Position Description:
The Network Technician's role is to support the stable operation of the in-house computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, cabling, software, and communication links while ensuring minimal network downtime.
Company Information
General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.
Our Ethos
General Dynamics Land Systems' ethos is our distinguishing moral nature. Each of us has an obligation to behave according to our values. In that way, we can ensure that we continue to be good stewards of the investments in us by our shareholders, customers, employees and communities, now and in the future. Our ethos is rooted in five values: 1) Honesty - We tell the truth to ourselves and to others. Honesty breeds transparency. 2) Trust - We trust each other to do the right thing. 3) Humanity - We are compassionate and empathetic. We respect the dignity, rights and autonomy of others. 4) Alignment - We are united in our commitment to our values. 5) Value Creation - We create value by doing the right thing for our shareholders, our customers, our employees and our communities.
Responsibilities
Strategy & Planning
•Collaborate with network engineers and IT architects to create optimal network design topologies and configurations
•Work with facilities on the planning of campus reconfigurations to optimize network performance
•Respond to emergency network outages
•Prepare and ensure accuracy of documentation, procedures manuals, and help sheets for network installations, including datacenter and data closet configurations
Acquisition & Deployment
•Support development and implementation of networking projects, new technology installations, and facilities projects
•Maintain up-to-date knowledge of networking contracts and supervise contract-based installations
Operational Management
•Install, configure, test, maintain, monitor, and troubleshoot networked cabling and networking hardware
•Support the maintenance of all network hardware and equipment, including routers, switches, hubs, and UPSs
•Participate in the monitoring and testing of network performance and provide network performance statistics and reports
•Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems
•Perform on-site analyze, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair
•Recommend, schedule, and perform network improvements, upgrades, and repairs
•Practice network asset management, including maintenance of network component inventory
•Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data
Position Requirements:
Formal Education & Certification
•College degree, Trade Certifications with 5-10 years' experience or 10+ years equivalent work experience
Knowledge & Experience
•Working technical knowledge of network systems
•Working technical knowledge of current network hardware, protocols, and standardsAbility to operate network component analyzers, scanners, and testers
•Hands-on hardware troubleshooting experience
Personal Attributes
•Strong written and oral communication skills
•Good interpersonal skills.
•Ability to conduct research into networking issues and products as required
•Ability to present ideas in user-friendly language
•Self-motivated and directed
•Keen attention to detail
•Analytical and problem-solving abilities
•Ability to effectively prioritize and execute tasks in a high-pressure environment
•Strong customer service orientation
•Experience working in a team-oriented, collaborative environment
Work Conditions
•On-call availability
•Inspect and install cables in floors and ceilings using ladders and/or lifts
•Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.General Dynamics Land Systems is committed to working with and providing accommodations to individuals with a... For full info follow application link.
General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment.
