At SpartanNash, we deliver "what our guests want, when they want it – fast and friendly." We take pride in service excellence and enjoy providing a great customer experience. There are many retail employers, but not all offer a place where you can learn, grow and thrive. That’s why SpartanNash is a cut above the rest.
This position is located in Hudsonville.
Position Summary
Leads the day to day activities of the center store operations in a retail store, ensuring the center store, stocking, clean team, etc. areas are fully staffed, trained and operating to company standards. Responsible for the financial aspects of the center store operations of the store.
Minimum Requirements
Degrees
High School Graduate (Required)
or Equivalent (GED).
Job Experience
Two years of retail experience preferred.
Supervisory Experience
ONE (1) YEAR
Responsibilities and Essential Duties
Responsible to order and maintain inventory in the center store departments (i.e. grocery, dairy, frozen, GM/HBC) while utilizing inventory control procedures to ensure product freshness and quality.
Review and validate received orders for amount, quality, count or weight, condition and ensure all product is stored in appropriate areas.
Manage a team that completes all center store stocking, to ensure product quality protection, accuracy, and date sensitive rotation, ensure all spoiled/damaged products are handled per established guidelines.
Maintain familiarity with all products carried in the department.
Know the ad items, special prices, coupon deals or other features that apply to the store's sales program.
Implements and maintains work schedules, labor control and payroll expense control programs for the department.
Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer oriented store.
Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitor department budget as required.
Make recommendations to improve current programs and processes.
Maintain a clean, attractive and well stocked department.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Strong written and verbal communication, and bookkeeping skills. Good organization, prioritization, decision-making, problem solving and conflict management skills. Strong leadership abilities with capability to work in a hands-on environment. Good strategic planning and business acumen skills. Good knowledge of retail store operations; knowledge of retail management systems. Proficient in Word, Excel and PowerPoint. Depending on company location, ability to communicate in Spanish is highly desirable.
Physical Requirement
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently. The associate is frequently required to sit/stand/walk. May be required to travel. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is rarely exposed to outside weather conditions. The employee will be exposed to refrigerated/freezer coolers on a frequent basis. The noise level in the work environment is usually low to moderate.
Equipment
General office equipment (i.e., computer, telephone, copy/facsimile machine, etc.)
General retail equipment (i.e., pallet jack, pricing gun, box cutter, cash register, etc.)
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
