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Please be aware on Thursday, March 28, 2024, between 4:00 p.m. - 5:00 p.m. EST, there will be a scheduled downtime for users of the Pure Michigan Talent Connect (PMTC). We are using this time to enhance our overall service delivery.
Experience must include six (6) months use of the following: Tivoli Netcool, NetcoolOmnibus, Routing/Switching, Routing protocols EIGRP, BGP and OSPF, BMC Remedy ITSM, Linux/Unix, SNMP Protocol, Wire Shark, TCP/IP protocol, OSI layers and SQL queries.Will also accept any suitable combination of education, training, and/or experience.
Experience must include six (6) months use of the following: Tivoli Netcool, NetcoolOmnibus, Routing/Switching, Routing protocols EIGRP, BGP and OSPF, BMC Remedy ITSM, Linux/Unix, SNMP Protocol, Wire Shark, TCP/IP protocol, OSI layers and SQL queries.
Will also accept any suitable combination of education, training, and/or experience.
Job Code Number
Job Description
Responsible for receiving monitoring anomaly requests, creating monitoring event/incident timelines, and diagnosing issues with monitoring system; interact with Network Operations L2 CNA network administration teams, including L2 incident teams and L2 change teams; interact with IT Service Desk L1 Network Specialist teams for incident diagnosis and resolution; provide KT sessions to L2 CNA teams on monitoring systems implementation and capability; recommend and implement changes to monitoring policies or logic to resolve the monitoring issues; participate in meetings that require Netcool subject matter expertise to represent the NMS Tools team; conduct follow-ups on meeting action items while communicating these actions to the Netcool team; implement ART requests for IBM Tivoli Netcool functions including adding users, adding additional monitoring to Netcool, Syslog Monitor and DNS monitor; utilize Tivoli Netcool, NetcoolOmnibus, Routing/Switching, Routing protocols EIGRP, BGP and OSPF, BMC Remedy ITSM, Linux/Unix, SNMP Protocol, Wire Shark, TCP/IP protocol, OSI layers and SQL queries to perform duties; support change control activities that require Tivoli Netcool administrative support due to dependent systems not being available; support the DE Performance Management team with Fault related questions and provide THOLD proactive monitoring support; continuously update the Netcool Run-book; work with UK NMS team to provide data for operational support requests; and write OQL/SQL queries and scripts to support UK team Netcool admin requirements.
Location: Southfield, MI and multiple undetermined worksites throughout the U.S.
Salary: $81,036 per year;
Education: Masters – Computer Science, Computer Engineering, Computer Information Systems and Information Technology, Electrical Engineering, Electronic Engineering, or in a related field of study (will accept equivalent foreign degree);
Training: None
Experience: Six (6) months in the position above, as a System Integrator, or in a related occupation;
Additional Requirements
All applicant resumes must reference above job code and be submitted via First Class U.S. Mail to:Michelle PatriasHuman Resource SpecialistEpitec, Inc.24800 Denso Drive, Suite 150Southfield, MI 48033
Epitec, Inc.
Southfield, Michigan 48033
6619290
1
6/22/2019
15-1244.00
$81,036.00/yr