Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.
Job Description/Responsibilities
An intern in the Operational Strategy group will be helping the subject matter experts make the best decisions possible about critical business issues and ensuring support in a variety of ways to supplement delivering the best customer experience. We earn our customer's business every day. In this role, you'll be exposed to a wide range of energy industry issues critical to the company's continued success. You will be continually exposed to challenges that stretch your analytical skills, creativity, business acumen, interpersonal skills and leadership.
The candidate for this position will have primary responsibility of assisting in delivering operational strategic initiatives, project management, focus on achieving performance metrics, aide in cascading communication strategies and improving business processes and customer satisfaction.
•Manage the development of individual contributor or executive level communications.
•Manage the development of program creative collateral such as PowerPoints, videos, one pagers and other creative pieces in support of customer programs.
•Assist with project management including scheduling and facilitating collaborative meetings, strategizing outcomes and organizing project deliverables.
•Develop storyboards to aide in the understanding and impact of operational metrics.
This position offers an opportunity to develop a skillset of core problem solving skills to a strategy consultant role. Interns will be asked to explore complex challenges and find creative ways to aid the Industrial Products senior directors and individual contributors to in make quality decisions.
Requirements/Qualifications
Enrolled and actively pursuing a bachelor or master's degree in the business field majoring in Business Administration, Finance, Data Analysis, Marketing, Communications, Leadership, Industrial Engineering, or a similar field. The minimum GPA requirement for this internship position is 3.0.
The following skills and experiences may set you apart from others:
•Business or energy industry background
•MBA, strategy consulting or finance experience
•Ability to identify issues, create hypotheses, structure thinking, and perform analysis that address business issues and generate insights about the business and the industry
•Project Management Knowledge
•Experience developing plans that move from strategic recommendations to implementation
•Demonstrate the ability to identify information sources, gathering and interpreting data
•Willing to interview company subject matter experts, customers, industry experts
•Capable of working as a part of a small, multi-disciplinary team to tackle pressing company issues
Primary location of this internship will be at Consumers Energy Innovation Center in Jackson, MI
Essential Functions:
Business Support Advisors and Consultants support the planning, business analysis, general management, budget preparations and analysis, negotiations, transactions, customer services and auditing of a wide variety of business functions and processes of specific operating and support areas throughout the Company. Duties and who this individual reports to will fluctuate between projects, departments and offices. Lead and/or assist with business analysis and support for the plans, reports, impacts, contracts, schedules, estimates, data collection, observations, and field investigations. Provide business analysis and support services with accuracy, on time and under budget. Use computer assisted applications software and equipment to prepare business analysis support documents. Understand and follow Company established standard procedures for file structure and standard procedures for projects. Become familiar with business and department and Company plans and related material for each project and be able to utilize the information appropriately. Assists in client contact and communication. Utilize effective communication skills to answer inquiries from coworkers, clients, or the public. Public involvement may include producing reports, graphics, presentations, and other visual material as well as occasional speaking or meeting with stakeholders. Attend internal and external meetings. Provide business analysis and support services in a legal and ethical manner. Regular attendance is expected.
Hours and Travel:
This position requires the individual work 40 hours per week with 90% of time spent in the office or specific field locations. This position may require the ability to travel between field locations. This position may include nights and weekend/holiday timeframes.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel... For full info follow application link.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, , orientation, gender identity or national origin.
