We are looking for a current college student who is interested in a co-op that has the ability to learn and understand current business processes, systems and rules as they pertain to Accounts Receivable. Specifically in the areas of job setup/coding, billing, unbilled, unearned, collections, and bad debt. This person will need to take initiative and be a point person for processes, systems, workflows and analysis and be a liaison with other team members, management and business users to provide guidance and insight while maintaining company values and leadership characteristics.
Job Responsibilities include but are not limited to the following:
- Understand internal controls/process to ensure timely invoicing.
- Responsible for accurate and timely customer invoicing.
- Monitor and maintain unbilled revenue for assigned customers.
- Reconcile invoice amounts against accrued revenue and identify differences. Communicate differences to Accounts Receivable Manager.
- Participate in continuous learning to improve knowledge of AR.
- Demonstrate excellent customer service through his/her attitude and actions, consistent with CCI’s Intentional Culture and Behaviors (internal and external customers).
- Responsible for following up with customers to ensure invoices were received without issue and working through or escalating discovered issues.
- Communicate with the Accounts Receivable Manager on accounts receivable matters and escalates issues timely.
- Document and maintain correspondence on all billing issues/invoice collections in the Quick Base ICT application.
- Assist in compiling collection reports and collaborate with subdivisions to ascertain status of collections and balances outstanding.
- Understand established practices, protocols, and procedures of contract coding for assigned subdivision(s).
- Perform other related duties as assigned by Accounts Receivable Manager.
- Demonstrate company values and leadership characteristics consistently.
