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At AAM, we're looking for associates who push boundaries and drive solutions for the future. Innovators. Thinkers. Dreamers. Doers. No matter the role or function, every associate is a piece of what makes AAM great. We're growing and building #TeamAAM to be the best. Join us!
Job Posting TitleSr. Account Manager
Job Description Summary
Job Description
Job Summary:
The Senior Account Manager is the key face to the customer, they must build effective relationships with engineering, quality, purchasing, and plant personnel. They are expected to support all commercial aspects of customer relationship, such as RFQS quotes, contracts, and customer strategies. They may be responsible to review, analyze, and communicate technical information from and to product engineers to ensure that customer deliverables are met.
Responsibilities:
* Responsible for management of all commercial activities with assigned accounts including generation of business, maintain current business, proactive issue resolution, pricing actions with logic, resolving AR/AP issues, improving service levels and maximizing customer satisfaction.
* Self-starter: visit customers and use the opportunity to build relationship. Use the relationship to collect competitive information, current and future programs.
* Ability to create account strategy and action plan based on information from customer and manufacturing sites.
* RFQ processing:
o Create pricing map based on existing business information.
o Ability to analyze price quoted, value-sell, and receive new business at price higher than competitors
* Project management skills - Ability to understand customer schedule and proactively follow both internally and externally for smooth launch.
* Ability to gain in-depth understanding of existing business and create roadmap for protecting existing business, and identifying area(s) of growth.
* Strong communication skills - Fully understand expectation, prepare proposal, and reach agreement.
* Strong negotiation skills and consider any change as an opportunity to improve profit margin.
* Ability to work effectively and meet objectives without detailed day-to-day direction.
* Must be highly organized and flexible to handle multiple priorities and clients
* Strong negotiation skills - Both internally and externally
Required Education:
* A BA or BS with discipline in Engineering, Business, Management or other related to automotive industry and or manufacturing, and with 5-10 yrs. of automotive or commercial product experience.
Required Qualifications
* Ability to travel 15% of the time.
Preferred Qualifications
* All described in minimum qualifications. BS in engineering with automotive or commercial product experience, in a commercial role, negotiating issues such as pricing and project schedule.
* Work experience dealing with global large tier accounts or OEM's a plus.
* Previous sales experience is desirable.
* Understanding of both the local and international community is a plus for this role.
Required Skills and Education
About American Axle & Manufacturing
For over 20 years, customers around the world have entrusted AAM to design, engineer, validate and manufacture driveline, metal forming, powertrain, and casting technologies for automotive, commercial and industrial markets. Today, we are a premier global Tier 1 automotive supplier with broad capabilities across multiple product lines to deliver efficient, powerful and innovative solutions for our customers. We've earned the trust of our suppliers and our customers through our steadfast commitments to quality, operational excellence and technology leadership.
AAM delivers power. We deliver power literally through vehicle components, systems and innovation, but we also deliver power in ways unseen. We power our associates, their families, and the communities in which we operate. Our global team of over 25,000 associates has a clear vision of where AAM is going and how we are going to get there. After all, they are the reason we are a leader in the automotive industry. We are powering the future. We are AAM. Move with us, and join #TeamAAM.
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AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law.
