Job Description ESSENTIAL JOB FUNCTIONS:OPERATIONS - VAULT SUPERVISORDUTIES:* Complete and maintain scheduling/routing on daily basis* Oversight and coordination of route, and dispatch functions* Controlling the costs of operations* Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures* Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures* Investigating accidents and processing required paperwork* Developing and maintaining customer service capabilities among all operations staff.* Responding to customer inquiries and/or complaints* Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors* Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency ofoperational functions* Short and long range operational planning to meet branch goals* Communication with all employees to immediately resolve any outstanding issues and/or complaints* Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or otherManagement Team Members on an "as needed" basis* Knowledge of transit vault, coin vault and CMS operations* Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis* Responsible for training, counseling, disciplining, conduct and evaluation of employees under their direction on a dailybasis* Communicate with customers on a regular basis* Communication with sales and administration on an "as needed" basis regarding updates of service and customers, andpayroll issues* Assume limited responsibilities during the absence of the Operations/Branch Manager on an "as needed" basis* Direct operations to meet broad branch objectives, within policy guidelines* Direct vault operations, including structure and scheduling, establish procedure, enforce policy* Profitability of branch, as related to quality and efficiency of operations; operation cost within guidelines, as provided* Control of losses through implementation of effective risk management, training, supervision, and discipline* Control of damages and injuries, through implementation of safety programs, training, supervision and discipline* High level of observable safety, security and effectiveness of operating practices and use of equipment* Leadership by example - modeling appropriate behaviors; and regular observation/ monitoring of route activities andcrew needs* Self-development and subordinates through on the job training and other training* Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures* Ensure proper balancing of the vault daily for each shift* Timely completion of monthly commitments as assigned by Operations/Branch ManagerSKILLS:* Scheduling and routing experience* Good communication skills* Computer literacy* Problem-solving skills* Multi-task oriented* 3-5 years of operations is preferred* Logistics or transportation skills a plus* College education or military experience is preferred*Safety and security experience
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability
EOE AA M/F/Vet/Disability
