Title Quality Liaison/Customer Support Engineer EOE Statement Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law. Description
Moving Mobility Forward
Aptiv is making mobility real. We're at the forefront of solving mobility's toughest challenges. We have the people, experience, know-how and confidence to turn ideas into solutions. Solutions that move our world from what's now to what's next, while connecting us like never before. To us, nothing is impossible when you have the people with the passion to make anything possible. Mobility has the power to change the world, and we have the power to change mobility.
Join our Innovative Team
Want to do more than just imagine the ways our world will move tomorrow? Here's your opportunity. Join the technology company that's transforming the future of mobility today.
About Aptiv
Aptiv is a global technology company that develops safer, greener and more connected solutions, which enable the future of mobility. Headquartered in Dublin, Aptiv has 147,000 employees and operates 14 technical centers, as well as manufacturing sites and customer support centers in 45 countries. Visit aptiv.com.
Segment
Signal & Power Solutions reflects the growing significance of next-generation architectures with high-speed data and electrical power distribution as the foundation necessary for future mobility. We supply "the nervous system" of the vehicle, providing the complete design, manufacturing, and assembly of vehicle electrical systems. This includes wiring harnesses, connection systems and cable management solutions.
Summary / Details
The Connection Systems team has an exciting opportunity for a Quality Liaison/Customer Support Engineer located in Troy, MI. Under the direction of the NA Quality Manager, the successful candidate will be responsible for customer problem solving and resolution and third party containment management. The Quality Liaison/Customer Support Engineer will be responsible for customer/plant visits and must be able to work flexible days/hours and be able to travel as required.
•Responsible for visiting customer and plant sites and providing on-site support
•Evaluating customer concerns and employing problem solving techniques
•Ensuring flawless product launch
•Utilize supplier management skills (i.e. third party containment)
•Employ problem solving techniques to drive timely resolutions
•Responsible for concern management, resolution and closure
•Responsible for containment development and documentation
•Must be willing to work flexible days and hours, as well as, travel frequently on short notice Position Requirements
Basic Qualifications:
•Bachelor's Degree in Engineering (any discipline), Manufacturing, or Quality related
•3+ years' of experience with automotive electrical products including electrical connection systems, electrical centers and media devices
•3+ years' of experience with quality systems (IATF TS 16949)
•1+ years' of experience with corrective action quality process
•1+ years' of experience utilizing problem solving skills, APQP skills and supplier management skills (i.e. third party containment)
Preferred Qualifications:
•3+ years' experience with automotive electrical products including electrical connection systems, electrical centers and media devices
•3+ years' experience with quality systems (IATF TS 16949)
•1+ years' experience with corrective action quality process
•1 years' of experience utilizing problem solving skills, APQP skills and supplier management skills (i.e. third party containment)
Traits We Seek:
•Curiously investigate everything - ability to solving problems analytically, creatively and collaboratively
•Lead with confidence - thought leaders who empower those around them
•Learn by doing - an entrepreneurial mindset that's driven by hands-on experimentation
•Embrace resilience - seeing every challenge as a learning opportunity and invitation to grow
Aptiv Rewards and Advantages:
•Competitive compensation with bonus potential
•Competitive health benefits
•401K with matching contribution
•Learning and development opportunities
•Discount programs with various manufacturers and retailers
•Recognition for innovation and excellence
•Opportunities to give back to the community
•Meaningful work that makes a difference in the world
•Relocation assistance (if applicable)
RSR Work Authorization Visa sponsorship is not a... For full info follow application link.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
