Job Details

The Program Data Coordinator is responsible for managing all phases of data gathering and reporting for Employment Service and Trade Adjustment Assistance workforce development programs at all DESC Service Centers.  This position is responsible for compiling performance statistics for continuous quality improvement and tracking performance towards contracted goals, maintaining hard copy and electronic records in accordance with applicable federal, state and local regulations, and adhering to established data processing and record maintenance procedures. Duties include maintaining updated manuals and policy issuances for staff reference, coordinating distribution of OS/MIS and policy changes and updates in regulations to all staff, and providing administrative support to the DESC Program Manager.

Principal duties include but are not limited to:

• Oversees the management of all internal and external unit data systems including ES and TAA program customer files, employer records, customer service data, training and program contracts, electronic requisitions, purchase orders, internal tracking mechanisms, reports and fiscal data directly related to customer expenditures.
• Provides direct supervision of Data Assistant including training, performance evaluation, and review of daily functions for accuracy and efficiency.
• Responsible for overseeing and coordinating data entry and record maintenance to produce routine reports within specified timelines to applicable staffs and management for continuous quality improvement, efficiency and monitoring of progress towards contracted performance goals.  
• Responsible for maintaining current knowledge of Wagner-Peyser and TAA program regulations, state management information system and internal database procedures and functions and developing record keeping and/or system processes to incorporate changes in regulations or to maintain/increase efficiency.
• Responsible for maintaining records and reporting data for individual staff, centers, and program activities and compiling comprehensive reports for continuous program and process improvements, accuracy in records and performance achievement. 
• Responsible for ensuring that records are processed in accordance with program procedures and meet applicable governing regulations and internal guidelines. This includes checking data for accuracy and returning data to staff for correction as necessary to comply with contracted standards and avoid monitoring findings and disallowed costs.
• Responsible for maintaining current knowledge of applicable program regulations, represents unit at all data system-related training sessions/meetings, and trains staffs on new or updated database functions.
• Resonsible for providing technical assistance to staff at all DESC sites to ensure that data is entered and records are managed according to established policies/procedures and in compliance with program regulations.  Coordinates scheduling of routine maintenance with DCC and DESC IT personnel.
• Responsible for handling all equipment service needs in accordance with established protocols to ensure equipment and systems remain operational with little or no down time.
• Assists ES/TAA staff in creating and updating forms, tracking mechanisms, promotional material.