Housekeeper
Classification Reports to
Non-Exempt Environmental Services Dir.
Summary/Objective
In keeping with our organization’s goal of improving the lives of the Guests we serve, the Housekeeper plays a critical role in providing superior customer service and housekeeping services to all Guests in the facility. The Housekeeper is responsible maintaining environmental and infection control standards by performing a variety of general cleaning tasks.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Cleans and sanitizes Guest rooms, offices, hallways and other areas inside the facility as well as outside upon request.
- May operate mechanical floor cleaners, buffers, vacuums, and related housekeeping equipment
- Cleans vents, fan fixtures, top of windows, doorframes and other high areas using a ladder.
- Performs deep cleaning procedures of Guest rooms and prepares rooms for new occupants; follows isolation procedures when cleaning isolation rooms.
- Assures that established infection control and standard precaution practices are maintained at all times. Follows established safety precautions when preforming tasks and using equipment and supplies.
- Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
- Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.
- Must answer and respond to call lights promptly and courteously when working in Guest care areas.
- Assist with new admissions, re-admissions and assist with the transfer of Guests to different rooms within the facility.
- Assists with training of new staff as needed.
- Communicates and interacts effectively and tactfully with Guests, visitors, families, peers and supervisors.
- Attend and participate in departmental meetings and in-services as directed.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to blood or other body fluids, fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here representative those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to stand and walk, reach with hands and arms, talk or hear. The employee is occasionally required to sit, climb or balance and stoop, squat or kneel. The employee will frequently will assist to lift and/or transfer objects weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
Infection Control
Applies hand washing principles during daily work; demonstrates understanding of isolation and standard precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination.
Language Skills
Must be able to speak and write in the English language in an understandable manner. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write business correspondence. Ability to effectively present information and respond quickly to questions from groups of managers, clients, customers and the general public.
Resident Rights
Promotes and protects residents’ rights; assists residents to make informed decisions; treats residents with dignity and respect; protects residents’ personal belongings; reports suspected abuse or neglect; avoids the need for physical restraints in accordance with current professional standards; supports independent expression, choice and decision-making consistent with applicable law and regulation.
Continuing Education
Attends in-service and education programs and attends continuing education required for maintenance of professional certification or licensure.
Required Education and Experience
- High school diploma or equivalent.
- One year experience in a housekeeping role preferred