Objective:
Michigan Farm Bureau's Family of Companies has an immediate need for motivated candidates who are interested in working in our Home Office located in Lansing, MI.
If you are passionate for providing excellent customer service and have experience in an office setting (call center experience is a plus), this may be a great opportunity for you.
Responsibilities:
Answer telephone inquiries and process transactions on all Property Casualty insurance products from agents, insureds and lienholders effectively and efficiently while providing excellent customer service.
Take ownership of complaints and inquiries and pro-actively follow through to resolution.