Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded, greets customers in a friendly manner and suggestively sells and samples items to help increase sales
Responsibilities:
- Ensures proper preparation, presentation and maintenance of stock levels for all foodservice products available to the customer
- Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption
- Takes an active role in promoting new foodservice programs introduced by the Company
- Assists in code-dating food items to ensure quality and safety. Follows all food sanitation guidelines
- Helps ensure proper storage, dating and rotation of all food products and supplies
- Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specials
- Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors and cabinets. Performs light maintenance duties as assigned
- Helps ensure all equipment is operating correctly. Communicates to Management when maintenance is needed
- Monitors customer lines at the Point of Sale (POS) system and opens additional registers as needed, in order to expedite the sales process
- Learns and follows all applicable procedures outlined in the Company Food Service User’s Guide
- Listens and responds to customer requests and forwards necessary information to Management
- Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Speedway Customer Ready Worksheets
- Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed
- Provides suggestions for and actively participates in improving sales, margins and execution of all foodservice programs
- Completes other duties as assigned by Management
Additional responsibilities for Café Foodservice Specialist:
- Provides service to the Café foodservice area and ensures that all food items meet the required food quality
- Ensures customers are treated as Café guests and that orders are completed in a timely and friendly manner
- Demonstrates kiosk use, monitors customer lines at the kiosk and assists customers when ordering to expedite the sales process
- Completes all Café training documents and follows all applicable procedures
- Completes the Speedy Café Customer Ready Worksheets
- Assists in training fellow Café associates on existing and new training programs as needed
If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you!
