Job Details

When you feel connected to your work, you feel more engaged. At Haworth, you can pursue a career that offers you ample opportunity to build your portfolio and expand your skillset in an exciting and inclusive environment. Join a company that values innovation, inspiration, and you!

HAWORTH is a global leader in office furniture and architectural interiors. As a valued member of our team, you can make your mark on the world and reach your full potential within a culture of connectivity.

Coordinate primary and secondary workplace research projects that support the Global Design and Innovation team and corporate strategic objectives.  As part of team, collects, evaluates and synthesizes market and customer data to interpret and translate into key insights and solutions to support clients and Haworth internal development teams.  Work closely with Advanced Research and Insights Manager.  This is a great opportunity to put your Quantitative skills to use.

Additional duties include (but are not are limited to) the following:

• Performs, organizes, and analyzes qualitative and quantitative research to identify explicit and latent market and customer's needs; provides information to Global Design and Innovation and Product Line Management (PLM) to improve effectiveness of new market introductions.
• Uses primary and secondary research methods to validate and evaluate ideas, concepts and soon-to-launch and/or recently commercialized products, via Haworth's customer providing feedback, to support innovation and new product development.
• Creation of surveys and survey tools; is involved in various quantitative and qualitative data collection activities that result in new insights to add value to innovation and new product development, resulting in reports and presentations for internal and external use.
• Collects, evaluates and synthesizes market and customer date to interpret and translate into key insights and solutions sets to support Global Design and Innovation team. Demonstrates knowledge through support of client visits/engagements and presentations to build brand awareness.
• Supports relationships with external consultants, professional organizations, and academia to share and enhance knowledge of leading practices.
• This role could be up to 30% travel

Do you have the following required qualifications? 

• Bachelor’s degree in organizational behavior, ergonomics, psychology, business, human factors, anthropology, sociology, workplace strategy, architecture, or interior design.
• Three years' experience in successful applied research design and execution.
• Basic understanding of how to design and manage workplace research projects.
• Proficient in basic social science statistics and how to handle data sets.
• Must have critical/analytical thinking; clear, proficient writing skills; and ability to synthesize information from variety of sources.
• Ability to be part of team that presents to clients during onsite and field visits.
• Ability to do in-field research to include in-depth interviews, host workshops/focus groups, and conduct observational studies.
• Current and continuing right to work in the United States without sponsorship.
• Ability to work in Holland, MI without relocation assistance. 

Ideally, you have also demonstrated the following:

• Excellent organizational, problem solving, cross-functional collaboration, visualization, project management, and communication skills.
• Appreciation for and willingness to embrace global design and innovation perspective and experiences.
• Self-directed and motivated manner with personal drive working closely with a cross functional team.