When you feel connected to your work, you feel more engaged. At Haworth, you can pursue a career that offers you ample opportunity to build your portfolio and expand your skillset in an exciting and inclusive environment. Join a company that values innovation, inspiration, and you!
HAWORTH is a global leader in office furniture and architectural interiors. As a valued member of our team, you can make your mark on the world and reach your full potential within a culture of connectivity.
We are currently looking for a Corporate Receptionist to join our Client Services team in Holland, MI.
As a Corporate Receptionist, you will:
Serve as the initial Haworth contact for visitors to our World Headquarter as well as callers and providing an exceptional first impression. Greet customers, vendors, candidates, dignitaries and any other visitors to the Headquarters building. Ensure a secure entrance in compliance with the Customs-Trade Partnership Against Terrorism (C-TPAT) regulations. Utilize broad Haworth knowledge to direct approximately 1,200 calls per week from around the entire corporation potentially from throughout the world. Assist the Client Relations team by answering the shared email inbox, scheduling room, setting up visit folders, quality checking documents, and managing gift inventory to create outstanding customer experiences. May assist with minor administrative duties for the Corporate Marketing Leadership Team.
Do you have the following required qualifications?
- High school diploma or equivalent
- 5 years related experience in customer-facing role
OR
- Associate’s degree in business administration or equivalent
- 2 years related experience in customer facing role
- Excellent grammar, interpersonal, and communication skills
- Ability to work in conjunction with Reception team to cover 7:30 am – 5:00 pm
- Ability to lift/move material weighing up to 30 pounds
- Current and continuing right to work in the United States without sponsorship
- Ability to work in Holland, MI without relocation assistance
Do you have the following preferred qualifications?
- Haworth corporate headquarters experience
Ideally, you have also demonstrated the following:
- Vast Haworth knowledge, including global locations, to understand and respond to callers and visitors’ questions and direct them appropriately.
- Excellent technical skills including experience using VisitU, Cyco Unified Attendant Console, Micro Soft Office suite of products, specifically One Drive.
