Education or Equivalent Experience
- Bachelor’s Degree in technology related field is preferred
- A minimum of 3+ years of relevant experience and/or training, or equivalent combination of education and experience is required
- MCSA, Network+, A+, Security+ certifications a plus
- Technology experience required: VMWare, Network, IP Routing protocols, Microsoft Server OS
- Enterprise high-availability environment design, implementation and support skills required
Skills/Knowledge/Abilities (SKA) Required:
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Advanced proficiency in computer skills including Microsoft Word, Excel, Project, SharePoint, Footprint’s (Service Desk) and MS Team Foundation Server.
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Ability to lead a team through the full project lifecycle; experience gathering business requirements through interviews with the business community and documenting those findings into functional specifications.
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Possess the ability to prioritize and perform multiple tasks simultaneously.
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Ability to plan and organize tasks to accomplish goals and objectives.
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Positive attitude, good interpersonal and communication skills, detail-orientated and motivated to work in a fast-paced environment
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Anticipates client’s needs, takes appropriate action to meet those needs and continually searches for way to improve both client service and satisfaction.
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Seeks, applies and demonstrates best practice to achieve innovative and creative business solutions
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Continually identifies implements and improves effective processes and procedures to ensure overall client satisfaction Best Practice Mindset
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Excellent organizational skill
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Must be detail oriented
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Must have strong problem solving skills
Working Conditions:
Work is performed in an office setting with no unusual hazards. Ability to lift approximately 15-20 pounds is required. Travel may be required.
