Job Details

Front Office Coordinator Duties include: 

• answering telephone call inquires and interact with customers in a professional manner.
• updates and notates customer information within the operating system
• promoting Express Employment services and associates
• responsible for researching and resolving complaints to ensure customer retention and satisfaction in accordance with policy and procedure.
• complete necessary steps to initiate hiring process
• determines when to escalate calls that require further assistance
• maintain office area

Front Office Coordinator Qualifications:

• Thrives in a fast-paced environment
• Positive, friendly, and upbeat attitude
• High school diploma/GED required
• Computer and basic social media skills

• Must be able to work some evenings and weekends
• Proficient Microsoft Office skills and data entry
• Must have exceptional oral and written communication skills
• Demonstrate excellent customer service skills
• Able to work independently and take initiative
• Requires the ability to multitask
• Proven work history
• Be able to pass background check and drug test