Program Manager - Entertainment Systems - Job ID - 12293
Livonia, MI
Remove Posting: September 16, 2017
At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 4,000 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage. We want motivated, ambitious people who put the needs of our customers first, bring creativity to their work and will do whatever it takes to achieve success. If you share our passion for providing innovative solutions to complex challenges, we want you on our team.
We have an opportunity for a Program Manager to lead a team in the design, manufacturing and assembly of ride systems and associated equipment for our exciting and rapidly growing Entertainment Systems group. As a Program Manager you will be the central point of contact for the customer and oversee both direction of the program plan and the progress of the cross functional program team. Primary program scope involves high risk/complex programs, new or future business awards and also includes existing programs that have major changes directed by the customer. Responsible for program completion within determined scope, quality, time and cost constraints. Promotes customer satisfaction by ensuring program adheres to customer specifications and contract deliverables. The position is located at our Livonia, MI facility.
Responsibilities
- Manage all aspects of a program including the initiating, planning, executing, monitoring & controlling and closing phases, over the entire life of the program.
- Effectively balance competing program constraints including but not limited to scope, quality, schedule, funding, budget, resources and risk while achieving the highest quality and stakeholder/customer satisfaction levels.
- Review and provide input to contracts, verify completeness of scope and communicate all program deliverables and customer contract requirements amongst the entire program team to ensure compliance to customer requirements.
- Develop and oversee program schedules, track and update milestones and key activity streams that enable the cross-functional project teams to meet objectives. Ensure the team knows what is expected of them, keeping important milestones front and center and insisting on timely completion of deliverables.
- Monitor progress of projects through internal reviews, leading team meetings and assistance where needed to quickly resolve impasses by addressing and/or elevating issues internally and with the customer, ensuring barriers that could impede program progress are removed.
- Communicate program status in a consistent manner with other Program Managers (financials, health, forecast, issues, risks, etc.) to senior management in an open and honest fashion.
- Monitor changes in program scope and communicate them to the customer in accordance with the contract requirement to capture any cost(s) or schedule change(s).
- Manages the day-to-day client interaction, including setting and managing client expectations and ensuring a positive customer experience.
- Identify risks in a timely manner, manage and develop mitigation/contingency plans with key stakeholders, removing blockers and impediments to support team efforts.
- Negotiate complex or risky technical business issues on behalf of the company.
- Overall responsibility for managing the program budget and tracking the financial status of the program.
- Responsible for invoicing according to contract schedule of values or milestone invoice schedule.
- Manage purchasing support to maintain vendor relationships and contractual commitments as required by the specific program.
- Negotiate with stakeholders to obtain the resources necessary for successful program execution.
- Provide support for proposal development for new programs, as required.
- Responsible for communicating the program quality requirements or work procedure/instructions to the cross functional teams and supporting the department Quality System.
Qualifications
- Bachelor’s degree in Mechanical or Manufacturing Engineering or equivalent combination of education and work experience. Additional project management, business management education/experience and training will be considered.
- 5+ years of experience in product development in theme park, industrial equipment or automotive industries.
- 3+ years of program management experience throughout the entire project life cycle.
- Knowledge of the engineering design and release process leading to the production/manufacturing of components and assemblies, including BOM development to describe content, weight and cost.
- Familiar with reading detailed drawings (GD&T), various welding, machining, metal finish processes, composite parts, general assembly procedures and practices, and quality inspection reports.
- Experience developing and reporting program critical elements (open issues, project timing plans, budget variances, etc.) to management, internal, and customer teams.
- Must be a self-starter, exhibit excellent organizational, problem solving and analytical skills, high standards with attention to detail and strong time management skills.
- Must demonstrate high levels of interpersonal communication skills with the ability to impact and influence others.
- Must be a strong team leader fostering teamwork, cooperation and relationship building.
- Must exhibit high levels of self-control, self-confidence and flexibility.
- Excellent and written communication skills.
- Proficient in MS applications (i.e. Word, Excel, PowerPoint and Project).
- 10% travel to client sites will be required. (Domestic and International).
- PMP Preferred, not required.
To apply, please visit the Roush careers page by clicking on this link: http://careers.roush.com
Our benefits include: medical, dental, vision, life insurance, LTD, 401K, tuition reimbursement, paid vacation, and paid holidays.
Visit our website: www.roush.com
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At Roush, we are committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need a reasonable accommodation to access the information provided on this website, please contact the Recruiting Department at 734-779-7007 for further assistance.
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