As you are aware, on November 18, 2018, the Unemployment Insurance system via the Michigan Web Account Manager (MiWAM) and Pure Michigan Talent Connect (PMTC) aligned with the existing MILogin for Citizens single sign-on platform to provide a seamless login experience and provide UI claimants a quick overview of claim information.
We are aware that our customers may be experiencing connectivity issues or delays when accessing the system. We apologize for any inconvenience caused and are working diligently to restore system functionality.
To assist our customers, any individuals who visit the UI local office before 6 pm tonight will be assisted. In addition, the UI Claims Center phone lines - 1-866-500-0017 - will be open until 8 pm tonight to assist customers. UI Local Offices and phone lines will open again tomorrow at 7:00 am.
Thank you for your understanding.