Education or Equivalent Experience:
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Associates Degree in technology related field is required
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A minimum of 3+ years of relevant experience and/or training, or equivalent combination of education and experience is required
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Experience with support IP networks for both data and VOIP
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Great customer service
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Technology experience required: iOS, Android, Microsoft Windows OS, Mobile Device Management, and computer hardware
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Enterprise high-availability environment design, implementation and support skills required
Skills/Knowledge/Abilities (SKA) Required:
Working Conditions:
Work is performed in an office setting with no unusual hazards. Ability to lift approximately 15-20 pounds is required. Travel may be required.