job id-119378
Essential Functions:
- Supports specific, assigned Chain Customers
- Provides pertinent information to facilitate cross-functional communication among GFS departments.
- Leverages experience and industry knowledge to gather and disseminate market intelligence.
- Collaborates with National Account team members and National Account customers to effectively plan for future events, limited time offers and inventory requirements according to customer needs.
- Works closely with the National Account Coordinators and Purchasing Teams to manage inventory levels to the customers expectation and business needs.
- Manages service level expectations for assigned customer and drives continuous improvement.
- Works in collaboration with the National Account teams to foster the customer relationship.
- Collaborates with the customer, National Account Teams, and Purchasing/Logistics to forecast seasonal and holiday product demand.
- Establishes and maintains business rules; lead time, safety stock, networks, etc.
- Understand customer’s menu. Manages product changes due to menu rotations and promotional activity.
- Identifies and resolves supply chain issues utilizing available resources.
- Works closely with the National Account Coordinators and Purchasing Teams to manage inventory levels to the customers expectation and business needs.
- Manages service level expectations for assigned customer and drives continuous improvement.
- Works in collaboration with the National Account teams to foster the customer relationship.
- Collaborates with the customer, National Account Teams, and Purchasing/Logistics to forecast seasonal and holiday product demand.
- Establishes and maintains business rules; lead time, safety stock, networks, etc.
- Understand customer’s menu. Manages product changes due to menu rotations and promotional activity.
- Identifies and resolves supply chain issues utilizing available resources.
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- Collaborates with Purchasing, National Account Coordinators, National Account Manager and customer on product disposition.
Knowledge / Skills / Abilities:
- Human Relations - ability to work in teams, interact with others across departments/roles, develop relationships, etc.
- Self Management - self directed with ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.
- Mathematical - knowledge of basic math (addition, subtraction, multiplication, division and percentages).
- Communication - excellent written, verbal, organizational and communication skills.
- Time Management - ability to multi-task, prioritize, and execute efficient work processes.
- Supply Chain Management - knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits
- Customer Service - knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Service Orientation - actively looking for ways to help people.
- Maintains knowledge of current trends and developments in the field
- Problem Solver - ability to problem solve and develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, copying, etc. May refer to established precedents and policies.
Equipment / Tools / Technology:
- Knowledge of Google Applications, Microsoft Office and internet software applications.
- Basic office equipment, laptop, PC, fax, copier, videoconferencing.
- Knowledge of JDA software is a plus
Educational & Experience Requirements:
- Bachelor Degree - Supply Chain Management or Related – Preferred
- Four or more years supply chain management experience (as typically obtained through a Bachelor’s degree plus experience working with forecasting and replenishment tools). Proven ability to interact directly with customers at a high level. A proven capability to perform the essential functions of the job, including an equivalent, relevant combination of education, training and experience will be considered in lieu of the specified education and experience requirements.
Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability
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