Job id-5430
ESSENTIAL FUNCTIONS
- Credibly and professionally execute consulting projects that are sold, as defined in Statement of Work, resulting in high customer satisfaction and delivering value to our customers.
- Actively engage with the sales teams and customers to identify opportunities to provide consulting services to enhance the utilization of simulation in product development.
- Work as an integral member of the Sales and ACE teams to progress and secure the consulting business. This will involve working with Sales to develop sales strategies, engaging with customers to understand their existing product development process, developing a vision for enhancing their existing process with ANSYS products and services, articulating that vision to the customer, and working with the ACE team to develop a plan for execution of that vision.
- Work closely with the ACE team to ensure timely development of effective Statements of Work and Services Proposals. Monitor the execution and delivery of consulting projects to ensure customer satisfaction and develop opportunities for follow-up projects that advance the vision for improving the customer product development process.
- Look for opportunities to generate marketing collateral from projects such as success stories, testimonials and presentation material.
- Collaborate with Product Development to improve ANSYS software products and the customers’ experience using these products.
JOB MINIMUM REQUIREMENTS AND QUALIFICATIONS
- BS in an engineering discipline
- A minimum of 3 years of professional experience in a role as a Technical Services Engineer at ANSYS or in a similar organization’s customer support, consulting services or related customer-facing activities
- A minimum of 2 years of experience in use of relevant ANSYS software or other commercial software
- Demonstrated problem solving skills
- Thorough understanding of the Product Development process
- Ability to work independently, as well as with others in a diverse team environment
- Demonstrated ability to manage multiple projects and to communicate effectively with customers
- Demonstrated skills in writing and presenting in fluent English
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