Education or Equivalent Experience:
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Associates degree in Education, Business, Psychology, Human Services or related field preferred
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Minimum of 5 years customer service experience is required
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Experienced in conflict resolution is required
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Knowledge of moving industry preferred
Skills/Knowledge/Abilities (SKA) Required:
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Customer service driven
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Ability to present, persuade and communicate effectively
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High attention to detail
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Excellent interpersonal, communication and listening skills
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Strong problem solving skills
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Able to remain calm in a crisis
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Able to make and follow through on decisions
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Competent, reliable, flexible and conscientious
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Able to work well independently and as part of a team
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Exceptional oral and written communication skills
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Excellent organizational and prioritization skills
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Proficient with the Microsoft suite:
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Excel
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Word
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Power point
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Outlook
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Able to adapt to changing initiatives and processes
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High level of commitment to the TWO MEN AND A TRUCK® Core Values and Mission Statement
Working Conditions:
Moderate travel is required for this position. Work is performed in an office setting with no unusual hazards.
