SUMMARY
Sells Lincare services to referral sources, including physicians, discharge planners, and physician office staff, by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Establish and maintain a relationship with referral sources in the medical community. Responsible for obtaining a predetermined number of oxygen referrals per month.
Prepare for and participate in trade shows, exhibits and advertising campaigns.
Conduct in-service for referral sources educating them in the use and application of Lincare equipment.
Initiate resolution to complaints from referral sources with the appropriate management.
Prepare and submit approved plans for sales territory management. Provide marketing information to management as requested and/or made available.
Input and maintain Lincare's Sales Tracking System (STS) and submit reports as requested.
Follow-up on lost-to-competition referral sources or users to identify problems with product or services and report to management.
Assist in the preparation of sales forecasts.
Understand and provide information on Medicare and insurance procedures, pricing information, and product information to referral sources.
Assist the center in the assurance of clean paperwork before packages are sent to accounting for billing and collections activities by conducting follow-up visits to the physicians to obtain prescriptions for services.
May be required to set-up patient where allowed by state regulation.
Follows applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (driving safety), FDA and Emergency Planning.
EDUCATION AND EXPERIENCE
College degree or equivalent. Knowledge of basic selling skills, Medicare, insurance reimbursement and accounting practices. Excellent human relations skills to interface with doctors, hospital administrators and department heads. Must be computer literate.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance.
WORK ENVRIONMENT
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.
