Senior Business Analyst-Develop Access and Excel Aps - UND0004L
DESCRIPTION/RESPONSIBILITIES:
Interfaces with internal clients to document business requirements and design and develop business process and workflow solutions for desktop/web-enabled applications. Duties include gathering requirements, creating solution, developing/executing formal test plans, providing planning and time estimates, ensure communication and business readiness, lessons learned and ROI metric tracking for designed solution.
Internal or External Customer service and relationship management, first line of support, desktop technology support and help desk, site support.
* May be responsible for overseeing small to medium-scale projects including creating and monitoring project plan.
* May be responsible for directing activities of a team or project team including but not limited to planning, problem solving, staff development and communication.
* Working independently within guidelines, provides analytical support to a specific group of customers on business applications, infrastructure and technology related activities.
* Acts as a key project team member, specifically in requirements definition and testing activities.
* Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution.
* Assists customers on their migration to new or revised products, applications and platforms.
* Works with application developers and operations to support production applications and customer-specific operations.
* Other duties may be assigned.
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability *LI-AH1
VEVRAA Federal Contractor
Request Priority Protected Veteran Referrals
EOE -Veteran /Disabled/Minority/AA/F/M/SO
