Job Title: Performance Analyst
Location: Various
Functional Area: Other
Requisition #: 50991807
Employment Level: Professional (Non-Supervisor)
Apply By: 08/22/2016
Department Summary
The Performance team assists in measuring Distribution Operations, Engineering & Transmission (DOET) operational
performance; providing exception reports, analysis and recommendations to assist the functional areas in achieving
continuous performance improvement. The team focuses on ensuring the highest degree of data integrity and accuracy
possible. Team members work with various departments throughout the company.
Job Description/Responsibilities
This position will be responsible for report construction and analysis supporting the DOET. The candidate must have
proven strong interpersonal skills, ability to work with all levels of management and be able to work independently. Strong
communication, analytical, diagnostic, facilitation and PC skills are essential. Experience in the following applications is
required: MS Excel, MS Access, SAP and Business Intelligence (IMR). The successful candidate must be willing to learn
new reporting software, as well as, create and validate data for reports in production. Must be flexible, have demonstrated
strong administrative skills and be able to set priorities in a changing environment.
Basic responsibilities will include:
Design, test and produce performance reporting for key performance indicators such as: productivity, quality, safety,
MPSC compliance, scheduling/dispatching, returned work, repeat calls, order creation accuracy, order completion
accuracy and time reporting. This is not an all-inclusive list but provides examples of the types of performance reviews
that are expected.
Construct new reports based on requested data
Examination of performance data for integrity and accuracy
Regular administration of reporting catalog
Provide initial report analysis on key trends or anomalies
Provide analysis and insight to DOET workgroups
Identify system/process enhancements to develop and support performance improvement
Plan, organize, and assist in decision-making efforts
Traveling on a moderate basis
Requirements/Qualifications
To qualify, a candidate with less than 1 year of working experience should have a Bachelor's degree in the applicable field
of study. Less than a Bachelor's degree may be acceptable if accompanied by extensive company experience in positions
that demonstrate required abilities and performance.
The following skills and experience may set you apart:
Bachelor Degree in the applicable field of study
In depth of knowledge of SAP, OMAR, OMS & GIS processes in the Enterprise Asset Management (OMAR Field
Dispatch and Scheduling System, OMS Outage Management System, GIS Geospatial Information Systems)
Strong consideration will be given to those candidates with expertise in IMR in SAP
Experience in Energy Operations Services
Have experience working with current programming technology including Microsoft Office, Business Intelligence.
Essential Functions:
Business Support Advisors and Consultants support the planning, business analysis, general management, budget
preparations and analysis, negotiations, transactions, customer services and auditing of a wide variety of business
functions and processes of specific operating and support areas throughout the Company. Duties and who this individual
reports to will fluctuate between projects, departments and offices. Lead and/or assist with business analysis and support
for the plans, reports, impacts, contracts, schedules, estimates, data collection, observations, and field investigations.
Provide business analysis and support services with accuracy, on time and under budget. Use computer assisted
applications software and equipment to prepare business analysis support documents. Understand and follow Company
established standard procedures for file structure and standard procedures for projects. Become familiar with business
and department and Company plans and related material for each project and be able to utilize the information
appropriately. Assists in client contact and communication. Utilize effective communication skills to answer inquiries from
coworkers, clients, or the public. Public involvement may include producing reports, graphics, presentations, and other
visual material as well as occasional speaking or meeting with stakeholders. Attend internal and external meetings.
Provide business analysis and support services in a legal and ethical manner.
Hours and Travel:
This position requires the individual work 40 hours per week with 90% of time spent in the office or spe... For full info follow application link.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.