Job Title: Circuit Engineer
Location: Kalamazoo
Functional Area: Engineering
Requisition #: 50972487
Employment Level: Professional (Non-Supervisor)
Apply By: 06/19/2016
Department Summary
This position is within the Electric Distribution Customer & Service Infrastructure group for Low Voltage Distribution (LVD).
This group is responsible for the planning responsibilities for the electric distribution facilities. This position includes both
office and field responsibilities for the performance of the electric distribution circuits. This encompasses electric planning,
project management, reliability programs, customer concern resolution, and storm restoration responsibilities.
Job Description/Responsibilities
The type of work performed would be of a complex level of tasks of a technical/scientific nature, without direct supervision,
as well as responding to complex customer inquiries (in person or via phone). The Electrical Technician (also known as
Electric System Owner) responsibilities are comprised of three main areas: 1) Customer Advocacy 2) System Planning
and System Performance solutions, and 3) Distribution System Design. Tasks include identifying and developing system
planning and reliability improvement solutions, economic evaluation of planning and reliability solutions, preparing
engineering drawings, ordering material, and managing system improvement projects through the construction process,
maintaining system records and databases, estimating customer and system loads, updating customers on the status of
projects, investigating and resolving customer reliability and voltage concerns, and assisting in the Company's storm
restoration process.
The selected candidate will distill multiple sources of technical and policy information and make decisions to complex
design and system planning and system performance problems. The employee in this position anticipates the impact of
actions and/or decisions on multiple systems and customers at large. The selected candidate generally follows
standardized practices and procedures without guidance from higher-level employees. However, this position is expected
to adapt and resolve issues utilizing creative thinking, investigation and ingenuity beyond the normal practices and
procedures.
The selected candidate will interact with internal and external clients, customers and crews giving and receiving complex
information. Candidate need to be able to convey projects scopes, timeliness, and resolve potential issues that may arise
with others. This position is expected to manage customer expectations when resolving complex system performance
issues, as well as effectively sharing system planning and performance improvement plans to customers at large. The
selected candidate also manages, communicates and resolves customer complaints. Also, the selected candidate must
be capable of training lower level employees.
Requirements/Qualifications
Bachelor's degree in Electrical Engineering (preferable with power option) from an ABET accredited program
Must have a valid Driver's License
An ability to participate in storm restoration activities across the state are a requirement. The candidate will need to
remain flexible due to short notice of request and potential overnight stays in other regions. Employee will have to furnish
their own vehicle for field work and storm work.
The following skills and experience may set you apart from others:
Strong analytical skills, good oral and written communication skills and customer relations skills
Ability to work well with others both inside and outside their own work group and have the desire to supervise and
manage the work of others
Must be willing and able to follow instructions, assist in the training of co-workers and cooperate with other employees
Ability and initiative to work with minimal supervision
Ability to manage multiple projects
Professional engineering license
Previous engineering experience
Supervisory or management experience
Previous customer experience
Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected
candidate
Essential Functions:BR>Planning, design, construction, and maintenance of Electric Distribution systems as well as facilities and ancillary support
process for all utility operations. Duties and who this individual reports to will fluctuate between projects, Practice Areas,
and offices. Individual possesses the skills lead, problem solve, and work well in a team environment. Individual should
exemplify safe work practices and follow the company's compliance standards. Lead and/or ass... For full info follow application link.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.
