Technical Training Specialist - PCK415-17861
DESCRIPTION/RESPONSIBILITIES:
Company: Dematic Corporation
Location: USA - MI - Grand Rapids
Req ID: 49471
Position Title: Technical Training Specialist
Experience Level: Mid Level
Education Required: Bachelors Degree
Travel Required: Yes
Company Description:
Dematic is a global engineering company that provides a comprehensive range of intelligent warehouse logistics and materials handling solutions. With a global knowledge network of more than 4,000 skilled logistics professionals, Dematic is able to provide customers with a unique perspective in world-class materials handling solution design. Our commitment to solution development, combined with engineering centers and manufacturing plants in North America, Europe, and Asia Pacific, ensures Dematic has the range and capability to provide reliable, flexible, cost-effective solutions globally. Our successful track record has led to the development and implementation of more than 5,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors. Dematic generates a global business volume of approximately $1.8 billion.
Dematic is an Equal Opportunity Employer encouraging diversity in the workplace.
Job Description:
Dematic has an immediate need for a Technical Training Specialist at our Grand Rapids, MI headquarters. This Instructional Design role will include analyzing training needs, developing curriculum, designing training programs, and developing various learning materials. Delivery modes will be eLearning, instructor led, virtual instructor led, and a blend of these modes. The best candidate will be passionate about developing training content and performance support materials for learners who need the appropriate knowledge, skills, and abilities to design and use Dematic products and systems. This person will collaborate with developers to establish the most optimal user-interface and learner experience for web and mobile delivery.
* Five years of experience designing, developing, and delivering technical training programs and curriculum, including strong experience with eLearning.
* Degree in Instructional Design, or closely related field, master’s degree preferred.
* Proven track record of creating well-designed storyboarding for eLearning.
* Technical education and experience, particularly with electrical/controls products.
* Strong communication skills and extensive experience working with technical subject matter experts.
* Familiarity with material handling systems deployment in a manufacturing/warehouse environment is preferred.
* Excellent organization and project management skills to lead the team in meeting training goals
Ability to convert raw content from SMEs into the narrative and screen concepts based on objectives before handing it over to the programmer.
* Familiarity with eLearning programming tools a plus.
* Exceptional English speaking and writing skills.
* Able to build engaging eLearning solutions and develop interactive videos and other visual designs using company brand guidelines to ensure consistency across all learning resources.
* Ability to learn and adapt quickly to new technology and industry standards.
* Ability to balance and manage multiple projects and tasks simultaneously in a constantly changing environment.
* Creativity, enthusiasm, drive. Ability to innovatively and creatively apply current learning thought to development
Job Family Responsibilities:
Conducts complex individual and group technical training courses and activities for employees and customers. Monitors the effectiveness of course materials, reviews feedback, and modifies/revises course materials as instructed. Completes the development of new course materials Maintains comprehensive knowledge on the application, installation, and operation of all assigned products, processes, tools and services. May identify, evaluate and obtain training programs and materials from external vendors.
KEY RESPONSIBILITIES:
Performs full range of standard work for the professional field. Refers complex, unusual problems to others. Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations.
KEY RESPONSIBILITIES and Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable.
Direction of Others:
Provide general guidance or train support and/or professional staff.
Key Working Relationships:
Primarily intra-organizational contacts and external contacts.
We are an Equal Opportunity Employer and do not discriminate against
any employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender identity,
status as a veteran, and basis of disability or any other federal,
state or local protected class.
EOE/Minority/Female/Disabled/Veteran
