DESCRIPTION/RESPONSIBILITIES:
Company: Dematic Corporation
Location: MI - Grand Rapids
Req ID: 49144
Position Title: Fulfillment System Facilitator
Experience Level: Mid Level
Education Required: Bachelors Degree or equivalent experience
Travel Required: Yes
Company Description:
Dematic is a global engineering company that provides a comprehensive range of intelligent warehouse logistics and materials handling solutions. With a global knowledge network of more than 4,000 skilled logistics professionals, Dematic is able to provide customers with a unique perspective in world-class materials handling solution design. Our commitment to solution development, combined with engineering centers and manufacturing plants in North America, Europe, and Asia Pacific, ensures Dematic has the range and capability to provide reliable, flexible, cost-effective solutions globally. Our successful track record has led to the development and implementation of more than 5,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors. Dematic generates a global business volume of approximately $1.3 billion.
Dematic is an Equal Opportunity Employer encouraging diversity in the workplace.
Position Summary:
Dematic’s Software-as-a-Business Team has an immediate need for one technical and business process analyst and facilitation specialist, to perform the role of Dematic Fulfillment System Facilitator. This position will own facilitation efforts for full, project lifecycles (pre-sales through to warranty) to support Dematic’s implementation of continuous improvement tools and processes into our project execution methodology, as well as be a key voice internally for change management initiatives associated with this effort. This is both a cross-functional leadership role within the organization, and a key contributor to continuous improvement efforts. This role regularly interfaces with internal and external customers. A successful candidate will have demonstrated exceptional performance, innovation, creativity and insight in a similar role, and will have performed in the role of Software Implementation or Project Management, ideally with experience in successful WMS Implementations.
Key Responsibilities (Problem Solving, Critical Thinking, Facilitation):
1. Works with internal teams to identify, define, and document information and processes used in complex automation and material handling systems
Works independently, within teams, and with multiple types of skillsets (business, data architect, other technical resources)
2. Performs business process analysis, mapping and design
3. Ensures high quality delivery of facilitation services
4. Drives development and delivery of Dematic Fulfillment Systems tools and processes within multiple cross-functional groups
5. Displays exceptional critical thinking skills and coaching ability
6. Adds value through insuring communication throughout project lifecycles
Coordinates handover of information and tools within Dematic pre-sales and installation/execution teams
Assists Dematic pre-sales and installation/execution teams in customer meetings where key design and system performance parameters are introduced and discussed
7. Learn and apply industry and company specific knowledge quickly
8. Successful candidates must have experience managing multiple projects, deadlines, and meetings.
9. Manage competing priorities in a fluid environment
10. Drive and monitor compliance with processes, and deliver reports and status updates to key sponsors monthly
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
EOE/Minority/Female/Disabled/Veteran
