Job Description
Summary of the Role
We are looking for a motivated and resourceful Sales Development Representative to generate leads for our dynamic sales team for Accelerator (SafeSend & SurePrep). After learning about our award-winning solutions and gaining a comfort level, you will engage prospective customers to succinctly explain the benefits they deliver and pain points they solve, to drive interest. The ideal candidate will take pride in achievement via persistence, enjoy figuring out prospective customer organization hierarchy, and revel in helping our Sales Executives close new business. An enthusiastic hand-off to a Sales Executive with background information on the prospect is a job well done. This position is based in our Ann Arbor, MI office, with an option to work hybrid upon completion of training.
About the Role:
Over a myriad of communication channels - outbound phone calls, email, and video - reach out to both cold and warm leads, to contact decision makers in prospective customer firms, to introduce them to SafeSend and our suite of solutions.
Develop ongoing relationships with prospective customers by being a resource, demonstrating a good understanding of our key products, and communicating effectively (oral and written).
Cultivate and nurture prospects to advance them from unknown status to an appointment with a Sales Executive or scheduled product demo.
Be creative and unique in outreach efforts that drive hand raising opportunities.
Make outbound phone calls to prospective customers to collect information and set or confirm appointments. * Use social media best practices and networking skills to connect with and engage prospective customers.
Work with our talented Marketing team on new methods to reach prospective customers and get the word out.
Assist Sales Executives in customer and prospective customer follow-up.
Strive for meeting and exceeding targets for contacts made, appointments set, relevant information collected, and overall sales pipeline growth with the ultimate goal to aid in bringing on new business.
Be curious and motivated to deliver top-notch job performance and then potentially springboard into other roles in the organization.
About you:
Excellent communication skills, both verbal and written. Good at storytelling, capturing interest, and engaging customers and prospective customers in a compelling way. Fast learner with a demonstrated aptitude to learn new skills and topics related to client collaboration technology.
Strong time management and organization skills.
Team player with good collaboration and listening skills.
Driven and passionate about achieving goals and moving the needle.
Knowledge of the public accounting space or professional tax preparation is a plus.
1-2 years in outbound-focused sales or other customer-oriented roles/internships (support, customer service, etc.). SDR/BDR experience is a plus but not required.
Salesforce CRM experience is a plus but not required.
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What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two... For full info follow application link.
As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
