Position Summary: Assist in kitchen preparation and meal service to the residents and potential visitors, ensuring a high standard of customer satisfaction. Responsible for following resident menus accurately, providing high quality service delivery and the proper cleaning and sanitation of the dining rooms, kitchen and soiled dishes.
Essential Responsibilities:
- Prepare beverages, fruits, salads and desserts while assisting with other food preparation.
- Set up dining room tables.
- Follow resident menus accurately while preparing room trays and/or serving in the dining room.
- Take tableside food orders and deliver to residents in an organized, timely and courteous manner. When appropriate, offer available options to exceed resident expectations.
- Deliver nourishments to units as required.
- Deliver food carts to designated places and ensure carts are returned to kitchen.
- Collect and remove trash and garbage to designated containers.
- Clean work areas, dinning room, equipment, walls, cabinets, storage areas, and other areas assigned in accordance with established procedures.
- Wash dishes, cookware, flatware, and trays using approved procedures.
- Assumes all other position related responsibilities as assigned.
Knowledge, Skills & Abilities:
- Ability to follow written and verbal instructions.
- Communicates effectively and tactfully, while recognizing age, cultural orientation, needs, abilities and physical condition.
- Ability to display a sense of caring, concern, compassion and dignity for residents.
- Ability to establish and maintain effective and professional working relationships with residents, families, visitors, and employees.
- Well organized and attentive to detail.
- Ability to manage time productively.
- Ability to follow written and verbal instructions.
- Ability to interact with residents, visitors, and employees.
Education, Training, Experience:
- High school diploma or successful completion of GED.
- Experience in a food service institutional setting.
Required Licenses, Registration, and/or Certifications:
Nonessential Responsibilities:
- Practice high standards of ethics, honesty, and accuracy.
- Ensure resident/customer satisfaction.
- Flexible schedule with ability to work weekends and holidays.
Physical demands:
- Stand, stoop, lift 50 pounds, and pull and push items.
Work environment:
- Sudden extreme changes in temperature, subject to burns, cuts, and the possibility of injury from falls on slippery floors.
Requests for reasonable accommodations may be made through Human Resources to enable individuals with disabilities to perform the essential functions.
