Sales Manager - Customer Service - PCK415-17054
DESCRIPTION/RESPONSIBILITIES:
Company: Dematic Corporation
Location: MI - Grand Rapids
Req ID: 49237
Position Title: Sales Manager - Customer Service
Experience Level: Senior Level
Education Required: Bachelors Degree or equivalent experience
Travel Required: Yes
Company Description:
Dematic is a global engineering company that provides a comprehensive range of intelligent warehouse logistics and materials handling solutions. With a global knowledge network of more than 4,000 skilled logistics professionals, Dematic is able to provide customers with a unique perspective in world-class materials handling solution design. Our commitment to solution development, combined with engineering centers and manufacturing plants in North America, Europe, and Asia Pacific, ensures Dematic has the range and capability to provide reliable, flexible, cost-effective solutions globally. Our successful track record has led to the development and implementation of more than 5,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors. Dematic generates a global business volume of approximately $1.8 billion.
Dematic is an Equal Opportunity Employer encouraging diversity in the workplace.
Job Description:
Dematic has a need for a Sales Manager at our corporate office in Grand Rapids, MI in the Customer Service team. The successful candidate will have demonstrated success in a sales leadership role in the Material Handling industry. This key role will report to the Vice President of Customer Service Sales in North America.
KEY RESPONSIBILITIES (Problem Solving, Critical Thinking):
Implements overall Dematic strategic plan for Customer Service Sales. Designs objectives and manages the CS sales efforts. Makes final decisions on administrative and operational matters and ensures effective achievement of objectives. Identifies resource needs and develops justification.
Job Family Responsibilities:
Guides the overall operation of large or multiple units and/or sales channels to ensure achievement of goals and objectives directly or through subordinate staff. Guides sales efforts of units Account Representatives to meet and exceed sales revenue, profit, and/or expense objectives for direct and/or channel sales. Guides brand strategy to meet or exceed objectives established for each brand. Guides sales efforts of sales support engineers, account representatives, and administrative personnel. Develops growth forecasts for entire business unit and/or sales channels to ensure the highest level of service. Guides the performance management process for subordinate staff. Guides the development of strategic plans to penetrate accounts.
KEY RESPONSIBILITIES:
Successfully defines work flows, jobs, and reporting relationships to obtain optimum effectiveness. Area of responsibility is primarily tactical/operational in nature, with limited strategic impact. Develops and manages departmental budgets and/or business plans for a small to mid-size department or business unit. Typical responsibility for innovation is to continuously enhance or improve existing policies, products, and methods. Identifies resource needs and develops justification. Troubleshoots and resolves very complex problems. Recommends/ determines organizational structures and supervisory relationships for own segment of company. Responsible for overall success of function or project.
KEY RESPONSIBILITIES and Knowledge as presented above.
Direction of Others:
Typically manages multiple levels of exempt employees and/or supervisors.
We are an Equal Opportunity Employer and do not discriminate against
any employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender identity,
status as a veteran, and basis of disability or any other federal,
state or local protected class.
EOE/Minority/Female/Disabled/Veteran
