REQUIRED SKILLS:
* Minimum of two years as a cargo claims examiner/analyst or similar capacity preferred
* Associate's degree or minimum 2 years college experience in any major; Traffic Management preferred (additional years of work experience may be substituted)
* Knowledge of the following is preferred: Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification system
* Good math skills, excellent typing and PC skills with a proficiency in Word and Excel
* Exceptional customer service skills
* Good written, verbal and telephone communication skills
* Ability to work under strict deadlines utilizing good planning and organizational skills is a must
* Ability to communicate with executive management regarding the decision-making process of claims declined and/or paid