AmeriGasJob DetailsDelivery Representative - (922)Location # 5298-Roscommon, MI - ROSCOMMON, MI 48653 US (Primary)
Job Type ACE & Field Operations - DOT
Job Description
AmeriGas Propane is the nation's largest propane distributor, serving over 2 million residential, commercial, industrial, agricultural and motor fuel propane customers in all 50 states. AmeriGas is listed on the New York stock exchange [NYSE: APU]. For more information visit our website at www.amerigas.com
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Job Summary:
The Delivery Representative is a key point of contact for customers. They are dedicated and responsible people that can excel in a fast paced work environment and possess exceptional people skills.
A Delivery Representative drives an AmeriGas Bobtail propane delivery truck and fills tanks for residential and industrial customers at their site. A Delivery Representative makes 15-25 customer stops on a typical day working in all weather and driving conditions. AmeriGas drivers use a rotating “on call” schedule to cover any off hour customer emergencies
Core Competencies:
- Safety Mindset - Demonstrates an understanding of the importance of safety to the company; considers the impact on safety when making decisions; consistently models safety practices
- Customer Focus - Makes customers the highest priority, second only to safety; is committed to meeting the needs of all customers; establishes rapport and engages customers in discussion of their needs;
- Integrity & Trustworthiness - Demonstrates high professional and personal standards; treats people fairly and with respect; handles confidential information appropriately.
- Communication - Listens and responds appropriately to others; articulates ideas clearly, persuasively, and concisely
- Meets Commitments - Sees issues through to completion; checks with appropriate parties to ensure issues have been completely resolved; finds ways to overcome barriers that initially prevents oneself from immediately solving problems and getting the job done.
- Contributes to Team Success - Collaborates effectively with others; completes work to enable team to meet deadlines; shares relevant information; solicits feedback from others.
Duties and Responsibilities:
- Drive a bobtail delivery truck to customer sites and fill empty customer tanks of all sizes by pulling the hose from the truck to the tank location.
- Customer tanks may be located indoors or outdoors. Outdoor tanks are filled by using the hose from the truck; inside tanks are carried outside to the truck to be filled and then returned inside.
- Performs all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures; utilizing all Personal Protective Equipment;
- Proactively identifies and reports safety concerns and violations at the plant or customer sites
- Exceeds customer expectations and sustains high levels of customer satisfaction ; seeks customer feedback and ensures their needs have been fully met
- Keeps vehicle and equipment serviced and running well to minimize delays in deliveries
- Cooperates and collaborates with co-workers to ensure the job gets done
- Completes all necessary paperwork in a timely manner
Knowledge, Skills and Abilities:
- Required federal, state and local licenses/permits/certifications for work being performed.
- Knowledge of propane along with the safe operation in filling and storage operations preferred.
- Within first six months in the position, incumbent must meet training and certification requirements for delivery work.
- Ability to effectively present information and respond to questions from managers, contractors, customers, and the general public
- Ability to climb steps/ladders, walk 1-5 miles and carry multiple propane cylinders weighing up to 75 lbs each
Education and Experience Required:
- At least 21 years old with a valid CDL with HazMat and Tanker endorsements.
- Willingness to work outdoors in all weather and driving conditions
- Lifting, pushing, pulling, bending and climbing in and out of the truck
AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. EOE: AA/M/F/Disabled/Veteran
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